Risk & Security Manager - Westfield Innaloo

3 days ago

Perth, Australia Scentre Group Full time

**Our Story**

Scentre Group is the owner and operator of 42 Westfield shopping centres in Australia and New Zealand. Our purpose is to create extraordinary places, connecting and enriching communities.

A career with Scentre Group fosters the chance to be part of a company that is transforming the digital and physical retail space. Work with great people and add value to a tangible product you can see.

**Your opportunity**

We have an important opportunity for a Senior Risk & Security Manager to join our team at Westfield Innaloo. This is a varied role, with key focuses on providing extraordinary customer service, proactively leading community initiatives and creating a safe environment for all people visiting our Living centre. Day to day, you’ll be responsible for:

- Leading a security team to deliver our customer service promise everyday
- Proactively lead community engagement and create strategy to deliver on it - key stakeholders in the community include local Police, WHS Regulators, Local Council, Community leaders & other emergency services
- Build strong relationships with the Security provider ensuring Key Performance Indicators are achieved.
- Lead and direct the centre security function, risk management, and providing the optimal level of security and safety for our retailers and customers.
- Proactively plan and deliver priorities from the Safety Framework, to provide a safe and secure environment that exceeds customer expectations, while promoting safety as an integral part of the customer experience
- Proactive management, reporting, and response to hazard identification, incidents, emergencies, near misses and claims
- Manage safety audits and inspection programs
- Attend to Centre emergencies; ensuring risk and security staff and contractors are trained to deal with all emergencies

As a part of our asset team, you’ll also have Duty Management responsibilities from time to time too, where you’ll be required to work a weekend shift (on a roster), which will be balanced with a day off in lieu.

This is a permanent position with full-time hours.

**What will set **you **apart from the rest?**

You’ll have a ‘customer obsessed’ mindset, an obvious passion for working within the community and with key partners to ensure the safety of all people visiting Westfield Living Centres. You will have an understanding of the importance of security, exposure to risk management strategies, and the ability to inspire and lead teams to create change. Technically, you’ll also have the following skills and experience:

- Qualifications in Work Health and Safety or related discipline
- Knowledge or experience in risk or security management in retail property, hospitality, entertainment, leisure or Emergency services organizations
- Ability to mitigate & manage risk, manage the incident response, and follow through with insurance, claims management and litigation process where required

**What sets **us **apart from the rest?**
- Diverse career paths across our vertically integrated business
- Ability to innovate that encourages and facilitates it
- Competitive benefits including 18 weeks parental leave, volunteer days to work with our charity partners, health and wellbeing discounts and ability to purchase extra annual leave

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