
Retail Assistant/ Assistant Showroom Manager
1 week ago
**Independent Living Specialists (ILS)** is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 15 warehouses and 600+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.
A unique opportunity exists for a **Full-time Showroom Assistant** at our **Lane Cove** **Showroom**. You will have a customer-centric mindset, because at ILS we are all about the customer You will be a self-motivated, creative thinker, and seek out new opportunities.
**This is a full-time role, with a real work/life balance - Monday to Friday 9am-5pm**
**Your "New" Day to Day**:
- Opening and closing the showroom and balancing transactions
- Preparing reports and review sales data, open orders and open quotes
- Actively seeking new clients, contracts and marketing opportunities
- Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS
- Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more
- Processing quotes, orders and hire contracts efficiently
- Driving process efficiency and striving for continual improvement
- Being the face of ILS in the local community and driving relationships with customers and other local businesses
- Following and managing all WHS requirements at a showroom level.
**About You**:
- You may have studied or worked in **Occupational Therapy, Physiotherapy, Pharmacy or Nursing** and are looking for a position where you can adapt your knowledge.
- You will be keen to **go above and beyond** to interact with your community and increase store exposure
- You will have a **customer-centric** mindset, because at ILS we are all about the customer
- You will be **well presented**, **professional** and **courteous**:
- You will have **fantastic interpersonal skills**and **love connecting with people**from all walks of life
- Have a **genuine desire to help others**with your knowledge and abilities**.**:
- You will have second to none **administration skills,**including the ability to **prioritize**your time
- You may have **SAP experience**, which is not required but is highly valued.
- You will be a **self-motivated,** **creative thinker,** able to problem solve and seek out new opportunities
**What's In It For You**:
- Job security
- A permanent full-time role.
- Competitive base salary.
- Paid Parental Leave.
- A paid day off for your Birthday each year
- Professional and supportive team environment
- Ongoing extensive training and coaching
- Employee benefits and rewards.
- Work/life balance.
**ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check.**
**Job Type**: Permanent
Pay: $55,000.00 - $65,000.00 per year
**Benefits**:
- Employee discount
- Maternity leave
- Referral program
Schedule:
- Day shift
- Weekend availability
Supplementary Pay:
- Penalty rates
**Experience**:
- Point of Sale (POS) software: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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