Major Sales Assistant

2 days ago

Ringwood, Australia Costco AU Full time

**Daily tasks and responsibilities**:

- Provides and ensures prompt and courteous member service. Answers member questions, demonstrates product, and explains features. Assists member in loading product to cart.
- Reads industry magazines and product reviews to maintain current knowledge of technology and trends of sales area product. Reads literature and experiments with product to learn functions and specifications.
- Communicates with Majors Supervisor regarding quantity, status, price, delivery, and promotion of merchandise.
- Follows merchandising standards and practices. Sets up, cleans, and maintains product displays. Aligns and faces product to front, collects and returns stray items, stocks to maintain high product levels.
- Checks and approves product for member returns. Makes signs and checks accuracy of product signage and marking.
- Participates in merchandise moves. Reviews lists of items for forklift drivers to place in the aisles for stocking. Stocks merchandise.
- Organizes security item lock-up. Clears debris from the sales floor and security lock-up. Sweeps floor.
- Spots for forklift drivers to keep people out of fall-danger zone.
- Coordinates one-day photo-processing check-in, sorting, and filing by initial. Assists members with locating orders.
- Assists with front end duties as necessary.
- Assists other areas in the department as necessary.
- Assists in other departments of the warehouse as necessary.
- Creates computer-generated signs.

**Competency Statement(s)**
- Communication - Articulates information in a way that can be easily understood by employees, members, and vendors. Actively listens to fellow employees, members, and managers.
- Member Service - Exhibits a professional demeanour towards others. Assists members, employees and vendors in a prompt and effective manner while following company procedures. Ability to identify problems, find solutions and make sound decisions that will reflect Costco’s Code of Ethics.
- Self-Motivated - Well-organised and able to prioritise, multi-task and adhere to deadlines while working efficiently and independently with mínimal supervision. Accepts responsibility for his/her choices and decisions.
- Team Player - Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal. Willingness to perform tasks assigned by supervisors and to assist others as needed.
- Flexibility - Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Willingness and ability to comply with new programs, methods, practices, and procedures.
- Education/Training: High school certificate or higher
- Licenses/Certifications: None
- Experience: Preferred experience and knowledge of electronics, jewellery, appliances, sales, customer service or comparable
- Knowledge/Skills: Knowledge of electronics, basic math, computer skills

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