Nalhn Opd Administrative Manager

**SA Health**

**Job reference**: 816874

**Location**: 5112 - ELIZABETH VALE

**Job status**: Ongoing

**Eligibility**: Open to Everyone
- **Northern Adelaide Local Health Network - Lyell McEwin Hospital - Elizabeth Vale**:

- **Salary: $83,273 - $92,614 p.a. - ASO5 - Ongoing Full-Time**

Here at Northern Adelaide Local Health Network Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows. Our core values of respect, integrity and accountability underpin our commitment to provide excellence in care, innovation, creativity, leadership and equity in service provision and health outcomes to the Northern area communities.

The NALHN Outpatient Department (OPD) Administration Manager is responsible for the coordination of patient access to outpatient appointment and services. The role is responsible for operational efficiencies associated with NALHN and DHW Outpatient Waitlist and Service management.

The OPD Manager is the primary contact for administrative staff with collaboration with clinical staff on the operations of the unit and provides operational advice on the achievement of performance targets and national benchmarks.

Role responsibilities include:

- Providing logístical management of outpatient services for patients in line with the Department of Health’s Policy Framework for Outpatient service delivery with a particular focus on consultation and liaison with key stakeholders within services (which include but are not confined or limited to allied health professionals, heads of units, specialists, Outpatient service clinicians, NUM’s, NC’s, Administration Managers responsible for independent OPD service provision), whose activity impacts on waiting lists.
- Maintaining communication between Northern Adelaide Local Health Network and the Department of Health through participation in regular meetings, projects and workshops and facilitation of effective communication.
- Collaborate with the clinical and divisional teams to set goals, determine priorities and delivery of services.
- Liaising on a regular basis with the Divisional Directors of service providers to ensure that NALHN's Outpatient service delivery, from an operational and strategic perspective, are aligned to achieving the objectives of the Department of Health’s policy framework for Outpatient Services.
- Financial responsible for reviewing and maintaining efficient service within budget
- Manage, develop and monitor team performance, ensuring that:

- Policies and procedures are correctly interpreted and accurately applied.
- Information and Data quality are maintained and able to be reported
- Key performance indicator targets are achieved.
- Contribute to the development, review and implementation of policies, plans and procedures.

Vaccine and screening requirements are set out in Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy directive (see Mandatory Instruction 1 in the policy). In addition to the mandatory vaccination requirements for all SA Health roles under this Policy SA Health workers must also comply with any vaccination requirements imposed under legislation (including any directions under the _Emergency Management Act 2004 _or the _South Australian Public Health Act 2011_) and any mandatory vaccination requirements under the terms and conditions of employment of employees.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.** Job Ref: 816874**

816874 - NALHN OPD Administrative Manager - ASO5 - Job Pack.pdf

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.