Commercial Manager

**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
At South East Water we're committed to delivering excellence in every aspect of our operations.

Following a recent restructure, we are seeking an experienced IT Commercial Manager to oversee commercial matters and drive value across our IT products and services. You will play a vital role in managing the commercial aspects of our IT projects and contracts, ensuring compliance, and maximising value for our organization.

Some of your key responsibilities will include:

- Establish and manage the commercial aspects of IT projects, including vendor management and contract lifecycle management.
- Develop strategic partnerships with vendors to facilitate positive and effective business relationships.
- Manage contractual requirements with vendors to ensure compliance and business continuity.
- Handle contractual and delivery disputes escalated from IT contracts.
- Proactively identify opportunities to leverage supplier capabilities to maximize value.
- Build and manage a vendor risk management strategy in collaboration with the IT vendor management team.
- Produce required reporting to communicate individual vendor performance and portfolio-level SLAs.
- Manage ongoing assessment of vendor service quality, costs, and capabilities.
- Contribute to service level management process by negotiating new SLAs with vendors.
- Provide expertise in IT commercial practices to ensure relevant frameworks and policies are applied.

**Who are you?**:
Your ability to build and maintain effective stakeholder and vendor relationships and proven experience in commercial management of suppliers will be crucial to your success.

You will also be able to demonstrate:

- Tertiary qualification in Business Management, Information Technology, or related discipline.
- 3-5 years of direct work experience in commercial management of suppliers.
- Strong knowledge of contract regulations and laws, including understanding of procurement obligations.
- Broad working knowledge of current IT technologies including cyber security, information management, digital, customer experience and asset management.
- Effective bartering and negotiation skills
- Personnel management experience.
- Ability to work independently and collaboratively in a team-oriented environment.
- Analytical capabilities to conform to shifting priorities and purchasing timelines.
- An understanding of relevant legislation and compliance requirements for Victorian water agencies would be considered advantageous.

**What's in it for you?**:

- A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.
- 15 weeks paid parental leave for all parents and paid super on unpaid parental leave
- A range of benefits, including free on-site parking and cultural leave.
- A great culture working in collaborative teams with strong work ethics.
- Career focused learning and development opportunities.
- The opportunity to be part of an organisation committed to environmental initiatives.
- Enjoy modern office facilities with panoramic beachfront views.

**We're for everyone**:
We do meaningful work, but how we do it is just as important. We’re here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all. We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work. But it’s our people’s collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we’re all different, we still share a common goal to deliver healthy water for life.

**Keen to make an impact?**: