Technical Sales Support Officer

2 weeks ago

Royal Park, Australia Daikin Full time

Our Company

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.
At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all.
Looking ahead, we anticipate the global demand for air conditioning will grow exponentially. Our vision at Daikin after reaching our 100th anniversary globally, is to continue our commitment to environmental awareness and commit to advancing technology to promote sustainable practices.

About the role

The purpose of this fast-paced, diverse, and challenging role is to provide technical support to the Sales team and customers to select product and develop quotes for projects and tenders.
Reporting to the State Manager SA, your key responsibilities will include, but are not limited to:

- Review project and product specifications, select product, and provide quotes within relevant time frames and other project parameters to customers.
- Prepare preliminary solutions and pricing on products as requested by internal or external customers.
- Provide product information - including data, product brochures, etc. - upon request provide advice and guidance on technical queries to both internal and external customers.
- Maintain appropriate customer relationships to ensure customer satisfaction is maintained.
- Assist Sales staff with project-related calls to/from customers when required.

About you
- Mechanical Engineering degree/diploma or equivalent qualification or HVAC trade qualification.
- Ability to work independently and in a team environment
- Previous experience reading and interpreting technical plans and tender specifications.
- Previous experience working within HVAC sales, engineering or consultancy
- High level of organisation skills with demonstrated attention to detail
- Proactive approach to learning and personal development.

Why join us?
- Collaborative work environment fostering a positive team culture.
- Competitive salary + Superannuation + Performance bonus
- Provided with on-the-job training for continuous career growth opportunities
- Discounted Bupa Health Fund
- Be part of a global number 1 company in HVAC
- Be part of a dynamic team that values innovation, collaboration and personal growth.
- Free parking on site

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