Workplace Concierge

4 days ago

Adelaide Region SA, Australia Colliers International Full time

Company Description

Colliers is a global real estate services firm operating in over 60 countries. We advise people on buying, selling, leasing, managing and valuing real estate all over the world. What sets Colliers apart is not what we do, but how we do it.

This dynamic entry level support role is ideal for experienced customer service professionals ready to transition into the corporate sector. The position encompasses a variety of disciplines that may lead to multiple career pathways.

**Job Description**:
In your role as Workplace Concierge, you will form part of our Workplace Management Services team. Our team specialises in a unique service delivery for our client partner. From client facing service points to workplace administration and management; we are experts in first class customer experiences.

As a custodian of the workplace, you are responsible for:

- Administration, operation, and management of the workplace
- Basic Audio Visual and IT support
- Meeting room management and set-up
- Ensuring the workplace is presented, maintained and utilised to a Day 1 standard
- Facilities administration and mail / parcel management
- Assisting employees with day-to-day enquiries
- Responding to and implementing changes to the workplace.
- Assisting new employees into the workplace
- Warmly welcoming visitors, and providing secure building access
- Maintaining immaculate presentation of lobby, reception and workplace areas

This role sees you delivering our exceptional services across our Adelaide locations including Adelaide CBD, Bedford Park, and Lockleys.

**Benefits**:

- Work/life balance with a Monday to Friday roster
- Competitive above award salary
- Inclusive and diverse team environment
- Full corporate uniform and dry-cleaning service
- Access to training and development that will take your career to the next level

**Qualifications**:

- Experience working in office administration or a premium service environment including hotels or airlines
- Passion for delivering outstanding customer service
- Experience in engaging with VIP clients as well as the ability to engage with and develop relationships with a diverse range of people
- Genuine respect for others that shows in every interaction with clients, employees and contractors
- Diligent with following processes
- Committed to closing-the-loop on requests
- Confident in responding to a range of enquiries or complaints
- Exceptional work ethic, energy and a positive attitude
- Attention to detail
- Immaculate personal grooming
- Excellent verbal and written communication skills
- Problem solving skills, the ability to anticipate needs and a desire to go above and beyond for customers
- Availability between 7am-7pm for a full-time rotating roster. (General operating hours are between 7.30am - 4pm most days)
- Full working rights in Australia

Additional Information

We are passionate about what we do; we are even more passionate about our people.

Diversity, equity and inclusion are fundamental to our enterprising culture. As a Colliers professional, you’ll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table. Colliers provides equal opportunity in all employment practices.

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