Technical Instructor

5 days ago


Melbourne, Australia Snowflake Full time

Where Data Does More. Join the Snowflake team.

This role is a unique opportunity to contribute in a meaningful way to high value and high impact delivery at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience teaching data courses to customers and possess excellent presentation and communication skills, we’d love to hear from you.

**AS A TECHNICAL INSTRUCTOR AT SNOWFLAKE, YOU WILL**:

- Teach a breadth of technical courses to onboard customers and partners to Snowflake, the data warehouse built for the Cloud
- Cross-train a breadth of technical courses to qualified individuals and resources
- The scope of course concepts may include foundational and advanced courses in the discipline which includes Snowflake data warehousing concepts, novel SQL capabilities, data consumption and connectivity interfaces, data integration and ingestion capabilities, database security features, database performance topics, Cloud ecosystem topics and more
- Deliver contents and cross train on delivery best practices using a variety of presentation formats including engaging lectures, live demonstration, and technical labs
- Work with customers and partners that are investing in the train the trainer program to certify their selected trainers ensuring they are well prepared and qualified to deliver the course at their organization
- Strong eye for design, making complex training concepts come alive in a blended educational delivery model
- Work with the education content developers to help prioritize, create, integrate, and publish training materials and hands-on exercises to Snowflake end users; drive continuous improvement of training performance

**OUR IDEAL TECHNICAL INSTRUCTOR WILL HAVE**:

- Strong data warehouse and data-serving platform background
- Recent experience with using SQL including potentially in complex workloads
- 4-10 years of experience in technical content training development and delivery
- Strong desire and ability to teach and train
- Prior experience with other databases (e.g. Oracle, IBM Netezza, Teradata, )
- Excellent written and verbal communication skills
- Innovative and assertive, with the ability to pick up new technologies
- Presence: enthusiastic and high energy, but also poised, confident and extremely professional
- Track record of delivering results in a dynamic start-up environment
- Experience working cross functionally, ideally with solution architects, technical writers, and support
- Strong sense of ownership and high attention to detail
- Comfortable with travel up to 75% of the time

**BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING**:

- Experience with creating and delivering training programs to mass audiences
- Experience with other databases (e.g. Teradata, Netezza, Oracle, Redshift)
- Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase)
- Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau)
- Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure)
- Experience with ETL pipelines tools
- Experience using AWS and Microsoft services
- Participated in Train the Trainer programs
- Proven success at enterprise software startups

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?



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