Venue Manager

7 days ago

Zetland, Australia Village Crown Full time

**Responsibilities**
- **Oversee Venue Operations**: Manage the smooth running of the venue including customer complaints, delegation of roles, maintenance and solving day-to-day problems.
- **Bar Maintenance and Improvement**:Overseeing and collaborating with the bar manager to ensure high quality drink service. Understanding current market trends for alcoholic beverages and establishing strategic plans for sales improvement.
- **Compliance Management**: Ensure strict adherence to RSA regulations and compliance standards.
- **Training and Coaching**: Train and mentor staff to provide exceptional service and maintain high standards.
- **Customer Service**: Foster a welcoming atmosphere, ensuring patrons have an enjoyable and memorable experience.
- **Financial Management**: Monitor budgets, control costs, and maximise revenue generation opportunities.
- **Team Leadership**: Inspire and lead a team of dedicated professionals to achieve operational excellence.
- **Reporting**: Provide regular reports to the management regarding venue performance and customer feedback.

**Requirements**:

- Minimum 2+ years of experience in a similar role within the hospitality industry.
- Strong understanding of compliance requirements within the pub/restaurant industry.
- Strong bar and alcohol knowledge.
- Exceptional leadership and communication skills.
- Proven ability to train and coach staff effectively.
- Experience in managing bars and bistros.
- Passion for delivering outstanding customer service.
- **Must have valid RSA**

**Company Benefits**
- Career progression opportunities within our family-owned company.
- Generous staff discounts for food and drinks.
- Supportive and collaborative work environment.
- Supportive management structure.
- Opportunity to make a significant impact on the community and the business.

**Please note only applicants living in Australia with full working rights will be short listed for the role**

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- Visa sponsorship

Schedule:

- Rotating roster
- Shift work
- Weekend availability

Supplementary Pay:

- Performance bonus

**Experience**:

- Management: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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