HR Assistant

1+ years of human resources experience

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Come build the future with us

The HR Assistant is a hands-on role that provides Human Resources support to our Fulfilment Centre (FC) associates. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.
This position will be based at our MEL5 Fulfilment Centre (FC) in Ravenhall, Melbourne reporting to the Human Resources Manager.

**This is a full time hourly role based on day shift patterns**: Wednesday - Saturday 7:00am - 5:00pm.

Amazon Operations and Distribution is a 7 day working environment and shifts may change due to business needs.

Key job responsibilities
- Support employees across a broad range of human resources, benefits, and payroll topics.
- Manage cases, projects, and partner relationships with varying degrees of complexity.
- Ensure that employee documentation is complete and accurate.
- Act as a Subject-Matter Expert for customers, escalates as appropriate.
- Provide training and guidance on policies, processes, and systems to customers and team members.
- Create and distribute standard communications
- Audit and analyse key findings.
- Lead process improvement initiatives.
- Develop suggestions for improvements to maximise value of resources.
- Adhere to strict confidentiality standards.

Ravenhall, VIC, AUS
- 1+ years of customer service experience

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.