Operations Team Lead

Location: Melbourne | CBD

Job type: Full time / 31/12/2025

Organisation: Department of Justice and Community Safety

**Salary**: $109,730 - $121,247

Occupation: Administration/Secretarial

Reference: VG/DJ0980NOV2024

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
- ** Utilise your team leadership and collaboration expertise to provide support and advice to the **Civil and Enforcement Services** branch**:

- **Fixed-Term (until 31/12/2025), Full-Time** opportunity to work with a high-performing and passionate team in the Victorian Public Service**:

- **VPS Grade 5: $**109,730 - $121,247** plus superannuation.**

**About Us**:
Enforcement and Support Services (ESS) plays a crucial role in the Department of Justice and Community Safety by managing the enforcement and administration of infringement and court fines across the state, ensuring the system runs smoothly and that all relevant policies are implemented consistently. ESS forms part of Civil and Enforcement Services which sits within the Courts, Civil and Criminal Law division. In addition to its core responsibilities, ESS manages a range of social justice initiatives such as the Work and Development Permit Scheme, the Family Violence Scheme and the Time Served Scheme, all aimed at supporting vulnerable individuals who are impacted by infringement or court fines.

**About the Role**:
The Operations Team Lead will work directly within ESS, contributing to its vital role in shaping the future of enforcement and support services in Victoria.

The role involves:

- Leading and managing the operational service team and delivery requirements and processes against key performance indicators, and report on activities and outputs
- Collaborating and providing specialist advice and support to stakeholders to achieve strategic and business plan goals and objectives
- Identifying, developing and advocating innovative solutions to resolve complex, high-level issues impacting on FV operations.

To learn more about this role before applying, please read the attached position description.

**About You**:

- Demonstrated experience providing professional, technical or specialist advice based on knowledge on _Infringements Act 2006_ and the _Fines Reform Act 2014_ or similar legislation.
- Demonstrated experience leading teams in a legislative or similar environment
- Qualifications:_
- A relevant tertiary degree or other qualifications in business or leadership or commensurate relevant experience is desirable.

**How to Apply**:
**_ FOR INTERNAL VPS EMPLOYEES:_**

**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.