Merchant Services Team Leader
7 days ago
Global leading digital finance business
- $120-140k package on offer
**About Our Client**:
Our client is a global leader and innovator in the tech space. They are over 20 years established and in growth mode. As a business they can offer:
- Above market salary packaging
- Flexible working
- Multiple career pathways, locally and globally
- Exciting new tech
Leading a team of 4 Customer Success Managers, your role may involve:
- Staff management - training, coaching and development
- Client relationship and account management
- Liaising with internal stakeholders
- Ensuring strict compliance
- Daily technical tasks - some excel work
- Managing escalations as requirement
**The Successful Applicant**:
- A passion for customer service and experience
- Strong communication skills (verbal and written)
- Excellent numerical and analytic skills
- Attention to detail
- Ability to pass financial, right to work and police checks
**What's on Offer**:
Our client is a global leader and innovator in the tech space. They are over 20 years established and in growth mode. As a business they can offer:
- Above market salary packaging
- Flexible working
- Multiple career pathways, locally and globally
- Exciting new tech
-
Merchant Success Manager- Mandarin Speaker
2 days ago
Sydney, New South Wales, Australia ShipBob Full time $80,000 - $120,000 per yearAs a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a...
-
Merchant Success Manager- Mandarin Speaker
6 days ago
Sydney, New South Wales, Australia ShipBob Full time $90,000 - $120,000 per yearAs a member of the ShipBob Team, you will...Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a...
-
Manager, Merchant Risk
5 days ago
Sydney, Australia Westpac Group Full time**How will I help?** The role sits in the Merchant Payment village reporting into the Merchant Risk and Accreditation - Service Owner. As the Merchant Risk Accreditation Manager your primary objective is to approve or decline requests for new or amendments to merchant facilities to maximise sales and revenue, while minimising financial loss from merchant...
-
Merchant Success Manager- Mandarin Speaker
5 days ago
Sydney, New South Wales, Australia ShipBob Full time $80,000 - $120,000 per yearAs a member of the ShipBob Team, you will...Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a...
-
Merchant Support Specialist
3 days ago
Sydney, New South Wales, Australia Smartpay Australia PTY Limited Full time $60,000 - $80,000 per yearAbout UsSmartpay is one of Australasia's largest EFTPOS Payments providers, operating across Australia and New Zealand. We pride ourselves on providing a second to none customer service experience and work hard to ensure we bring the latest technology in EFTPOS and Payments to our customers.Smartpay's mission is to provide industry-leading, world-class...
-
Sydney, Australia Commonwealth Bank of Australia Full timeCustomer Service Specialist - Merchant Maintenance Business Banking Operations is responsible for the fulfilment, settlement and servicing of Business Banking products for the Group. The team support Business, Private and Institutional Banking colleagues in delivering exceptional service to a wide-range of customers including: small businesses, franchises...
-
Sydney, Australia Commonwealth Bank Full timeBusiness Banking Operations is responsible for the fulfilment, settlement and servicing of Business Banking products for the Group. The team support Business, Private and Institutional Banking colleagues in delivering exceptional service to a wide-range of customers including: small businesses, franchises and large-scale corporate customers. We have an...
-
Transition Lead, Merchant Future Technology
1 week ago
Sydney, Australia Commonwealth Bank Full time**Transition Lead, Merchant Future Technology (Senior Manager/ Executive Manager)** Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. This role is within the Merchant Solutions domain within the Everyday Business Banking (EBB), which is a centre of...
-
Manager, Merchant Compliance
2 weeks ago
Sydney, New South Wales, Australia Commonwealth Bank Full time $104,000 - $130,878 per yearYour business:Everyday Business Banking supports Australian business' Everyday Banking needs, from the smallest businesses to the largest corporates. EBB is responsible for the end-to-end management of Deposit & Transactions, Payments Acceptance, and Health products. In addition, EBB is responsible for the delivery of business customers lifecycle management,...
-
Manager, Merchant Strategy
7 days ago
Sydney, Australia DoorDash Australia Full time**About the Team**: DoorDash is looking for a Manager - Merchant Strategy & Operations to help define, build, and optimise the strategy and processes for restaurants across Australia & New Zealand. In this role, you'll work cross-functionally with our product, sales, operations, partner management, and analytics teams to help strengthen the merchant...