Floor Attendant

4 days ago

Perth, Australia Light Years Full time

Location
- Perth
- Role type
- Casual

**THE VENUE**:
Before Byron Bay became a dining destination, there was Light Years. Tucked in an intimate space in the centre of town, the modern Asian restaurant became a fast favourite for its playful approach to hospitality, a modern Asian dining experience that offers delicious share-style food, unique cocktails, and friendly wait staff.

Since it first opened back in 2017, the stalwart of the beach town’s dining scene has become something of a phenomenon, spawning outposts in Noosa, Burleigh Heads and Newcastle. And in late 2022, Light Years Byron Bay packed up and opened its second iteration in a brand new, larger space - an evolved, grown-up version.

Fast forward to 2025, and it’s time for Light Years to spread its flavour powered wings to Western Australia. A prime Perth CBD location, situated within a stylish iconic heritage building on William Street, Light Years Perth will be the biggest (boldest) venture yet. This two-hundred-seater venue will showcase laneway dining, private dining and a stunning centralised bar for a good dose of good-time vibes

We are ready for YOU to join this exciting opening and embrace a collaborative, fun environment and excellent team culture.

‍

***:
The Floor attendant is responsible of all elements of Front of house service. The Floor attendant is in charge of Customer service & sections, following light years sequence of service, food & beverage quality control and team work.

**ABOUT YOU**:

- Focusing on achieving the best customer service & showcasing Light Years to the highest standard possible.
- Experience in a fast paced and high volume venue
- Great work ethic and loves working with a team.
- Outstanding Customer service & relations
- Wine and Asian cuisine knowledge - _looked upon favourably, but not essential_

**BENEFITS**:

- Fantastic salary, tips and staff discounts at all our venues
- A work life balance
- An opportunity for career development and growth

**KEY RESPONSIBILITIES**:

- Checklists - Complete the Light Years opening & closing check lists. Ensure updated check lists are displayed in designated areas at all times;
- Customer Complaints - Handle all customer complaints when working on shift and improve customer experience in store. Always communicating with your manager about a customer complaint and taking guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift.
- Wine service - Learning wine service and basic wine knowledge.
- Opening & Closing the Venue - Present Venue in accordance to VM, correct lighting, music control, cleanliness, uniforms and all table presentation.
- Deep Clean - Fortnightly deep clean of FOH & BOH to be run by Restaurant Managers.
- Food & Beverage knowledge - must attend all training or group training to ensure knowledge of the menu is developed to full ability.
- Team work - Working with your team to create a fun and happy environment in house & with all staff.

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