Veterinary Receptionist

**Company Description** If you are looking to work in a busy environment, you will NOT be disappointed**

**If you're a people person, animal lover and have a passion for providing a positive experience, THIS is the place to work**

Our clinic is 100% small animal - we see predominantly dogs and cats. We have a great client base with a regular and loyal clientele

**We are a down to earth, easy going, and compassionate team who would love to welcome an experienced and like-minded Receptionist**

**About the role**
- Shifts will be 8-10 hours can be 4-5 days per week
- Exposure to a busy practice that will ensure your customer service skills are not wasted and you can practice them every day
- Triaging patients (which you will be trained on in induction)
- Providing general advice on vaccine schedules, food and parasite prevention
- Work within a great team that all get along well and are like family
- We all share in a professional attitude towards our work and ensure we uphold exceptional client and patient care
- We value our team’s work/life balance and ensure our team gets their regular breaks throughout the day with an effective scheduling system
- We continually try to be innovative to ensure we are offering the best we can to our clients and patients

**What attributes are we seeking?**
- Someone that has previous experience working in a receptionist/administrative role
- A motivated and driven person
- Minimum Cert II or III Qualified preferred
- An extensive knowledge and understanding of veterinary industry
- Ability to multi-task under pressure with a calm, compassionate demeanour
- Confident with scheduling systems and basic account management
- Organised and has high attention to detail
- Ability to deal with a varying workload and able to prioritise work tasks effectively
- Accountable and reliable
- Works well within a team with great communication skills
- Great customer service skills with the ability to build rapport with clients easily