Team Manager, Indigenous

**Req ID**: 73600
**Department**: Small to Medium Enterprise Banking QLD
**Division**: Australia Commercial
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the sustainability and financial wellbeing of our customers so they can achieve incredible things. Our Indigenous Business banking offering is an important part of our purpose, providing a dedicated team of bankers to support the financial needs of Indigenous Businesses and Organisations.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: 1x Permanent, Full-time
**Role Location**: Flexible
What will your day look like?
The Indigenous Business Bank Team Manager will play a key role in growing our Indigenous Banking proposition, leading a team of Business Bank Managers located across Australia. This team purpose is to support our existing Indigenous customers with a full suite of banking solutions in addition to acquiring and attracting new customer and community connections.
Lead, coach and develop a team of Business Bank Managers
Providing hands-on, tailored support that helps Indigenous Businesses access financial solutions
Building Indigenous Business relationships through listening and understanding to clients’ needs and by partnering with community organisations
Creating new relationships, and managing these both remotely and in person when you meet with clients
Working in a hybrid that that includes in the office, at home and sometimes in the locations where your clients are based
What will you bring?
At ANZ we’re focused on people bringing a growth mindset to their work. A willingness to learn and discover new things is what’s important, so don’t worry if you don’t have all of the things listed below. If you have most of them, we’d still love to hear from you as learning on the job is the way we work.
Exclusive to Aboriginal & Torres Strait Islander applicants
A demonstrated connection and passion to support the Indigenous Community
Excellent customer focus with genuine curiosity for understanding motivations and walking alongside Indigenous business to deliver solutions to support their business
Experience in developing new and existing authentic relationships
Ability to work autonomously, work with a team with proven analytical, negotiation and problem-solving skills
Commercial Banking and/or Retail Banking experience will be highly regarded
An understanding of the political, cultural, and commercial landscape for First Nations People
Strong knowledge of financial statements and credit assessment skills incorporation (background of sound business lending)
Strong connections and an in-depth understanding of the growth and opportunity within the Indigenous Business Sector
Adherence to ANZ values, ethics and acceptable code of conduct and contribute to a customer-centric culture
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
This is a special measures role in accordance with State and Territory equal opportunity/anti-discrimination legislation.
Job Posting End Date
, 11.59pm, (Melbourne Australia)