Online Fulfilment Manager in Training

**Job no**: 942338
**Work type**: Limited Tenure
**Location**: Melbourne City

**From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**.

**Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.**

Australia’s most loved and trusted department store is more than a shopping destination. We are home to exclusive, partner and concession brands and a true Omni-retailer.

As the Online Fulfilment Manager in Training, you will lead and managing the Online Fulfilment team with the overall responsibility for Online Fulfilment including pack and dispatch, click and collect and Hub operations. Combine your people leadership experience with your passion for Online Fulfilment and working in a dynamic and fast-paced environment.

Reporting to the Merchandise Operations Manager, working collaboratively with the Online Fulfilment Manger you will learn and support all activities that deliver a highly efficient process of stock from dock to floor. Work together within Myer multi-channels to ensure the delivery of seamless and superior customer experiences.
- **Expand your Retail Management career**:

- **6 month secondment for 'in training' role at Myer Melbourne City**

**About The Role**:

- Actively drive a high-performance, customer focused culture aligned to our Customer First Plan by role modelling, regular communication, feedback and recognition
- Manage the daily activities of the Online Fulfilment team to drive operational and financial performance
- Optimise team productivity by leveraging workforce management ensuring the right people, in the right place, right quantity and at the right time
- Lead, empower, coach and develop your team members to reach their potential and develop the next generation of Myer leaders
- Ensure continuous improvement with business process and delivery of customer service by managing operational and procedural compliance whilst identifying and championing further opportunities and efficiencies

**About You**:

- Previous people management and leadership experience ideally within a retail fast-paced environment
- Passionate and inspired by Online Fulfilment
- Proven time management and organisational skills with the ability to manage multiple priorities and problem solve, whilst working to tight timeframes
- Strong interpersonal skills, able to communicate with influence and build strong working relationships with all team members
- Strong retail, financial and business acumen

**Benefits to you**:

- Become a leader within one of Australia’s most-loved department stores
- Career development and progression opportunities
- A great range of discounts and Myer Team Member exclusive offers
- Access to volunteer, parental and lifestyle leave
- Service Recognition, Inspirational People Awards, and more

To meet the needs of our business, our Retail Management team work on rotating fortnightly rosters, including weekends and peak trade hours.

**Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.**

**Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.**

**Welcome Home**

**_ Equal Opp. Employer:_**_ We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve._

**Applications close**: 09 Oct 2024 AUS Eastern Daylight Time