Trade Sales Consultant

1 day ago

Melbourne, Australia Bespoke Career Management Full time

**Sector**:Architectural and Interior products
- **Job Ref**:58877

**About this role**:
Our client is a luxury rug brand that uses only natural materials and energy-efficient processes, designed to counteract today’s throwaway culture and stand the test of time.

**Duties and Responsibilities**
- Providing a high level of customer service to Trade clients
- Driving sales and cultivating growth by prospecting (through customer research, networking) and tailored outreach.
- Respond to trade inquiries in a prompt manner - Generate quotes/orders.
- Troubleshooting and claims.
- Assist the Account Manager with hosting in-showroom presentations, managing sample loans, library inventory, and orders.
- Database and customer code upkeep.
- Organise sampling in/out.

**Skills and Experience**
- Relevant experience managing clientele in a sales or customer service role.
- Ability to deliver exceptional customer service in line with Armadillo brand values.
- Confidence to develop and maintain specialist knowledge of all Armadillo products.
- Demonstrated experience in achieving sales targets and driving business KPIs.
- Excellent communication skills and proven ability to network and build relationships with key clientele.
- Passion for design, interiors, and architecture, with experience in these fields, is highly regarded.
- Tertiary education in a relevant field is also highly desirable.

**Benefits and Culture**
- An Employee Assistance Program
- An annual career development fund
- A health & well-being allowance
- Additional leave days for community volunteering
- Generous staff discounts
- Supportive and stimulating office culture

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