Boutique Manager

1 day ago

Pacific Fair Shopping Centre, Australia TAG Heuer Full time

**Position**:
If you like challenges, out-of-the-box thinking and teamwork, there is a **rare** and **unique** **opportunity** for you as we are currently seeking a high performing **Boutique Manager** to lead our **New** **TAG Heuer Boutique** **in** **Pacific Fair.**

**KEY RESPONSIBILITIES**

In addition to maximising sales opportunities and developing potential clients, you will:

- Oversee the development of all team members, ensuring exceptional results while maintaining operational excellence.
- Responsible for achieving sales goals by training, motivating, mentoring and providing feedback to the team.
- Provide all team members with all the necessary tools to perform their job: training, merchandising, display, incentives, catalogue, product assortments.
- Responsible for the operational management of the boutique - responsible for health & safety, housekeeping standard, security, facilities, legal and back office operations.
- Account for stock security, ensuring stock takes are carried out efficiently following company guidelines and that investigations are carried out to guarantee the results are accurate and under company target.
- Work cross-functionally with Commercial, Marketing, Human Resources and Finance teams to ensure strong retail performance across the boutique
- Manage customer complaints
- Lead, develop and inspire the team to be in line with company and brand objectives
- Create strong morale and spirit within the team
- Support in the management of performance management, motivation, training, recruitment and career development
- Suggest Incentive schemes which will motivate the team

**Profile**:
At TAG Heuer, we are looking for talents who are creative, energetic, pragmatic, results-orientated and who balance well the 'think' and 'do'. While technical expertise is very important in everything we do, personality matters a lot to us: bring your own style & charisma

To be successful in this position, you will possess the following:

- Minimum 4 years’ solid experience in retail operations at managerial level with successful track record in sales, service excellence, preferably gained from high end luxury retail industry and managing people.
- Entrepreneurial mindset with business acumen and strong negotiation skills.
- Good communication and problem-solving skills. Organized and detail-oriented.
- Excellent leadership skills.
- Good knowledge and skills of MS Word, Excel and PowerPoint.

If this sounds like you, and you are up for a challenge to progress in your career, click on the ''apply'' now button.

**Attractive benefits, incentives, and commission scheme to make your role more exciting**

TAG Heuer is an equal opportunity employer. We are committed to provide a culture that is diverse, inclusive and respects and celebrates our differences. All applicants will be considered for employment without regard to ethnicity, sexual orientation, gender identity, religion, family or parental status or disability status.
- Due to a high volume of interest, only shortlisted applicants will be contacted._

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