Ramp Trainer

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.

**Role Purpose**

Deliver a consistent, high-level standard of training by providing employees with the required knowledge and skillset for Ramp operations, which includes health, safety and security obligations.

**Main accountabilities include**:
The employee will be responsible for work as assigned to them and their responsibilities will include, but will not be
limited to:

- Coordinate and conduct induction training for new employees for both JQ Domestic and International, emphasising safety and security, WHS, customer service and client airline standards.
- Conduct and coordinate classroom & on the job training and familiarisations for all JQ Domestic & International functions.
- Coordinate, prepare and maintain annual training plan, training records and matrixes, ensuring compliance.
- Responsible for overseeing assessments and performance standards, production of training
manuals/materials/training courses and programs.
- Evaluate staff progress, performance & development in conjunction with the Supervisors.
- Compiling performance statistics
- Complete Menzies corporate training
- Complete Menzies ramp/baggage training, not airline specific.
- Coordinate and conduct recurrence training in accordance with company and client airline requirements.
- Maintaining a strong safety culture within the team, driving OH&S and security awareness and compliance.
- Performing various administrative and reporting duties, including the operation of various communication and computer aids (DVD/PowerPoint presentations) as well as file keeping.
- Coordinating the training and signing off of Ramp Domestic & International staff on all equipment, processes and ground handling systems.
- Make recommendations on all aspects of the operation, by reviewing training plan regularly, seeking to identify opportunities to improve performance and productivity to achieve budget targets.
- Completion of training audits and training needs analysis within the department
- Ensure that all staff are training compliant as per LMS (Learning Management System) requirements.
- Coordinate and communicate any training updates and/or changes (including policy and/or procedural) to all
- Delivering the highest possible teaching and development standards to meet our customer's SLA and achieving compliance with the customer's Ground Handling Manuals
- Additional duties/projects as requested by department manager or delegated representative. This includes
working operational shifts where required.
- Undergo any training required for role. This includes training with all Menzies Aviation Airport authorities,
third party (external), AQIS, ACS and OTS policies and procedures.
- Regular liaison with relevant authorities including participation on relevant committees and working groups.
- Conduct training for International and JQ Domestic.
- Ability to work a 7 day rotational roster

**Safety, Security and Compliance**:
**ALL** employees have a responsibility and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
- Engage with MORSE and follow our code principles.

**Qualifications and Experience**
- Previous training experience will be an advantage
- Must have JQ A320/1 knowledge
- Sound computer and word processing skills to produce or update training manuals; create and update spreadsheets and maintain training records
- Ability to demonstrate excellent communication skills, both verbal and written and also demonstrated ability
- to relate to diverse stakeholder groups
- Ability to demonstrate excellent organisational skills and the ability to multi task
- Minimum 3 years aviation experience
- Leading Hand experience is essential
- TTT preferable
- Certif