Costco Marsden Park

1 week ago

Marsden Park, Australia Costco AU Full time

**Position Summary**
Balances, installs, repairs, and rotates Tyres. Assists with tyre sales when necessary. Answers member questions and makes
recommendations on Tyres. Stocks tyres in the service area. Follows proper safety procedures and standards. Maintains
courteous member service at all times while contributing to a smooth flow of members through the Tyre Centre.

**Job Duties/Essential Functions**
- Locates member car in tyre centre area of lot and lists any prior body damage on service order
- Drives member vehicle into install bay, onto hydraulic hoist and sets brake
- Removes wheel using impact gun
- Rolls wheel to mounting machine, removes tyre from wheel
- Attaches new valve stem, mounts new tyre on wheel, fills tyre to appropriate air pressure
- Operates automatic balance machine to get reading of proper weight and placement to balance wheel
- Attaches lead weights to rims with lead weight hammer
- Re-attaches wheels to auto using impact gun and hand torque wrench according to Tyre Centre procedures
- Alerts manager/lead to complete 9-point check and authorise vehicle release
- Parks member auto in lot and returns invoice and keys to sales desk
- Performs second torque check after manager/lead on tyres installed by others
- Repairs flat tyres for members
- Cleans install area by sweeping, mopping, spraying, wiping
- Assists members in determining tyre needs, answers questions and makes product recommendations
- Sells tyres using persuasive skills and product knowledge and rings up orders
- Invoices tyre purchases and install/repair services
- Loads tyres on dolly and transfers to install area
- Receives accurate payment, makes change, process credit and debit charges, gives out receipt and submits order according

to proper procedures for paperwork and performance of duties
- Calculated refund amount for warranty returns of tyres and auto batteries
- Communicates with Tyre Centre manager, buyers, receiving department and inventory auditors regarding special orders,

quantity, status, price, delivery, promotion of merchandise
- Stocks tyres in sales area in accordance with Tyre Centre manager’s merchandising plan
- Assists with driving member vehicle into service bay and parking member vehicle in lot after service
- Cleans sales area by sweeping, mopping, spraying, wiping
- Assists in other departments of the warehouse as necessary
- Follows all safety procedures and guidelines.

**Ability to operate vehicles, equipment or machinery**
- Phone, computer, calculator, printer, member automobile, balancer, torque wrench, dolly, mounter, impact gun,

hydraulic hoist and power jack.
Education/Training:
Licenses/Certifications:
**Experience/Skills**:
High School Certificate or higher
Certificate II in tyre Fitting
Tyre Certification Test (must pass)
Current unrestricted Driver’s Licence
Mechanical, tyre or comparable experience
Strong customer service, communication, interpersonal and organisation skills
Google Suite (Docs, Sheets, Slides) and AS400
Problem solving and critical thinking
Basic math skills

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