Patient Services Clerk

2 weeks ago

Ballarat, Australia Ballarat Health Services Full time

Ballarat Central, VIC, AU, 3350

**Permanent Part Time 20 hours per week**

**$29.57 - $33.78 per hour depending on experience**

An exciting opportunity awaits at the new Grampians Early Parenting Centre for a patient services clerk. This position is responsible for processing admission and discharges at Grampians Early Parenting Centre. It includes front of house reception, patient registration and capture of patient movements.

**Key Responsibilities**
- Provide a professional, patient centred approach to service delivery.
- Manage the administration of a patient’s episode of care from outpatient attendance to inpatient admission and discharge
- Adhere to relevant departmental and organisational policies, procedures and processes
- Demonstrate the ability to manage and prioritise multiple tasks and adapt to changing needs appropriately.
- Process enquiries, referrals and telephone requests ensuring appropriate action in a timely manner

**Skills and Experience**
- Excellent customer service skills
- A team player, able to provide support and encouragement to peers
- Ability to adapt to change and embrace new opportunities
- Minimum 40 WPM keyboard ability

**Desirable**
- Previous experience in a hospital setting and/or similar role
- Previous experience of data capture and taking minutes of meetings and setting agendas

**Interested?**

if you wish to discuss the role prior to applying, contact Kersty Brown on 5320 3003 for a confidential discussion.
- If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying_

**About Grampians Health**
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

**Culture & Benefits**
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to Staff Fitness program
- Staff rewards and recognition programs

**Ballarat Region**
Ballarat is the largest centre in Western Victoria and the state’s fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes. To learn more about Ballarat click here - Visit Ballarat

**Diversity and Inclusion**

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

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