V-corps Receptionist

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We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

Eastern Beaches is a community centre in the middle of Maroubra meeting the needs of the local community.

The volunteer Corps Receptionist role provides client friendly operational support through receptionist services as required including but not limited to welcoming clients, responding to telephone calls, interpreting and catering to the initial welfare and needs of the clients and performing general administration duties consistent with a reception environment.

Monday-Wednesday 9.30am - 1pm

These hours may be covered by one volunteer or shared amongst a few.

Tasks include:
- Responding to phone calls and directing calls to the appropriate personnel.- Meeting and greeting with clients, interpret their needs, screening and prioritising client appointments through an assessment of client needs and urgency of response.- Negotiating with clients in the event of disruptions at the reception.- Performing basic administration functions such as data entry, filing, archiving and other tasks associated with the role.- Answering phone calls politely.- Refering people to appropriate Salvation Army services. Following up with Manager if unsure.- Monitoring and rectifying any health and safety concerns within the centre. Escalate issues that cannot be attended to the Manager.
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _
- Additionally, certain volunteer roles may require a National Police Check._