Salesforce Administrator

**Company Description** IntelligenceBank is the leading digital asset management and marketing operations software solution for brands in regulated markets. Used by over 1m+ users in 53 countries, IntelligenceBank uses AI and automation to help ensure brands get to market quickly, stay on brand and ensure regulatory compliance. We are looking for a Salesforce Administrator with prior experience in SaaS Sale to join our team. At IntelligenceBank, we prioritise having a growth mindset in a collaborative environment where innovation can flourish and your work can shine. Reporting to the Senior Data & Insights Manager, as our Salesforce Administrator, you'll be a trusted advisor and main point of contact for all things GTM and Salesforce, fostering a culture of operational excellence. Here's a snapshot of your core responsibilities day to day: - Maintain the GTM technology stack, including, ZoomInfo, Account Engagement, Sales Engagement, PandaDoc, conversation intelligence software and more. - Build, maintain and modify custom Salesforce Objects and workflows in line with business needs - Develop, build and enhance Salesforce Flows & Automations to reduce manual work and increase speed to market - Document Salesforce automation and processes - Help define and track KPIs across the customer lifecycle to improve decision-making - Scale our GTM teams by delivering on-demand analytics and situational intelligence across the company. - Data hygiene and enrichment: Ensure clean, accurate, and actionable data for GTM teams. - Evaluate, implement and optimise revenue technology tools to ensure scalability and interoperability - Corporate and departmental reporting: Deliver reliable data and dashboards to support decision-making and forecasting across the company. - Collaborate with GTM teams: Partner closely with Marketing, Sales, and Customer Success to execute key operational initiatives, such as: - Work alongside Finance to provide accurate corporate reporting and data-driven insights for strategic initiatives. - Identify process gaps and recommend improvements to drive efficiency and effectiveness in revenue operations. - Leverage AI tools to automate repetitive tasks, analyse large datasets and surface actionable insights - Champion change management across the GTM team to support process improvements - Trend and conversion analysis **Qualifications** To be successful in this role you MUST have current and extensive experience with Salesforce. This is a key requirement. Other skills and experience needed for the role include: - Demonstrable experience in a RevOps, SF Administration or similar role - B2B SaaS: experience working within B2B sales processes and methodologies. - Proven Experience building & maintaining salesforce objects - Experience with Salesforce flows or similar experience such as building Zapier automations - Collaboration with go-to-market teams: demonstrated experience working with Marketing, Sales and Customer Success leadership - Finance: demonstrated experience working with Finance to reconcile CRM data with financial data - Solutions management: hands-on experience managing and integrating Salesforce with GTM tools: - Data sheets (Excel, Google Sheets) - Data Hygiene: proven ability to maintain data integrity and improve data quality within CRM and related systems. - Strong analytical skills with the ability to translate data into actionable insights. - Excellent organisational and communication skills, with a proven ability to manage multiple projects simultaneously. Desirable (but not essential) Additional Skills - AI Prompting - experience using AI tools to maximise efficiency for any functions related to the role, including building data tables, workflows and more - Revenue forecasting enablement (within Salesforce or Gong) - Data (ZoomInfo, Dun and Bradstreet or similar) - Conversation Intelligence (Gong, Chorus or similar) - Sales Cadence software (Sales Engagement, Outreach or similar) - Marketing automation (Account Engagement/Pardot or similar) - Chatbot (Qualified, Drift or similar) - Data de-duplication (RingLead or similar) **Additional Information** Next Steps**: **_ "We're a Circle Back Employer & commit to replying to every applicant."_