Current jobs related to Project Officer- Patient Experience Consumer - Melbourne - Alfred Health

  • Patient Experience

    3 weeks ago

    Melbourne, Victoria, Australia Ambulance Victoria Full time

    Patient Experience & Consumer Participation LeadJoin to apply for the Patient Experience & Consumer Participation Lead role at Ambulance VictoriaPatient Experience & Consumer Participation Lead1 day ago Be among the first 25 applicantsJoin to apply for the Patient Experience & Consumer Participation Lead role at Ambulance VictoriaGet AI-powered advice on...

  • Consumer and Carer Experience Coordinator

    2 weeks ago

    Melbourne, Australia Forensicare Full time

    Location: Melbourne Job type: Full time Organisation: Forensicare **Salary**: Salary not specified Occupation: Accounting, Administration/Secretarial, Communications, Marketing and Media, Health and Allied Health, IT and Telecommunications, Medical and Nursing, Occupational Health and Safety, Other, Strategic Management Reference: 16204 - **Newly...

  • Consumer Communications and Projects Lead

    4 weeks ago

    Melbourne, Victoria, Australia Accpa Full time

    Consumer Communications and Projects Lead16 April 2025Consumer Communications and Projects Lead16 April 2025At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial...

  • Service Improvement and Consumer Manager

    2 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Parkville Job type: Fixed term - Part time Organisation: Austin Health **Salary**: $35 - $45 Occupation: Health and Allied Health Reference: 2229 - **Fixed term, part-time (32-36 hours over 4-5 days per week) until 30 June 2026** - **Heidelberg location with hybrid working** - **Competitive salary plus salary packaging,...

  • Chief Consumer Communications Officer

    1 week ago

    Melbourne, Victoria, Australia beBeeCommunications Full time

    Job DescriptionAs a key member of our team, you will play a pivotal role in delivering impactful consumer communications and projects.Working closely with internal stakeholders, you will contribute to the development and delivery of a comprehensive consumer communications strategy aligned with our organization's strategic priorities and initiatives.Key...

  • Manager Patient Experience

    2 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Community Services, Health and Allied Health, Human Resources, Legal, Occupational Health and Safety, Other, Medical, Nursing, Aged Care Reference: 47290 Austin Health is the major provider...

  • Quality Partner and Consumer Liaison Officer

    2 weeks ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Health and Allied Health, Nursing Reference: 56655 **Quality Partner and Consumer Liaison Officer, **Jessie McPherson Private Hospital** **Monash Medical Centre, Clayton** - Impact patient...

  • Project Officer

    2 weeks ago

    Melbourne, Victoria, Australia Level Crossing Removal Project Full time

    About VHBAThe Victorian Health Building Authority (VHBA) is responsible for the rollout of the Victorian Government's multi-billion-dollar health capital projects. We're delivering world-class health facilities across Victoria including new public hospitals and emergency care, community health services, ambulance branches, residential aged care and mental...

  • Project Officer

    2 weeks ago

    Melbourne, Victoria, Australia Level Crossing Removal Project Full time

    About VHBAThe Victorian Health Building Authority (VHBA) is responsible for the rollout of the Victorian Government's multi-billion-dollar health capital projects. We're delivering world-class health facilities across Victoria including new public hospitals and emergency care, community health services, ambulance branches, residential aged care and mental...

  • Consumer Partnerships Coordinator

    2 weeks ago

    Melbourne, Australia Uniting Vic.Tas Full time

    **Bring your admin skills and bring your whole self to our Consumer Partnerships team**: - **$36.72 per hour + increase take-home pay with up to $15,900 in salary packaging benefits!**: - **Part-time or full time - 3 days per week or more with WFH combination, based in Melbourne CBD** **About the opportunity** Bring your relationship and admin skills,...

Project Officer- Patient Experience Consumer

3 weeks ago

Melbourne, Australia Alfred Health Full time

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Project Officer Patient Experience Consumer Engagement**:

- ** Full-Time, 80 hours per fortnight**:

- ** Permanent ongoing**:

- ** Classification code - HS3**:

- ** Alfred location**:

- ** Staff benefits**

**DEPARTMENT**:
The Patient Experience and Consumer Engagement (PECE) program strategically supports Alfred Health to implement, monitor and evaluate the Patients Come First (PCF) Strategy. The PCF Strategy is Alfred Health’s organisational ‘roadmap’ for agreed priorities of care and service to support the best possible experience of care for all patients, irrespective of their individual preferences, values and expressed needs. It consists of the following portfolios:

- Aboriginal Health
- Consumer and Community Participation
- Diversity, including cultural and linguistic diversity (CALD), lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ), disability and all other minority groups with potential unmet needs
- Patient Feedback and Liaison
- Volunteer Program (The Alfred and Caulfield Hospitals)

**POSITION**:
We are seeking a highly organised and motivated person to join our dynamic team to provide a range of functions to support the Innovation & Improvement Coordinator and broader Patient Experience Consumer Engagement team with the implementation of activities and projects that contribute to the provision of equitable health care. Functions include; project support for initiatives that contribute to the PCF Strategy; initiatives to facilitate effective communication and engagement via digital and online platforms; supporting processes for volunteer and consumer engagement including liaising with a range of diverse volunteers, consumers, staff, community members and external agencies. We strongly encourage people with lived experience, who identify with one or more minority and/or diverse population groups to apply.

**SKILLS AND EXPERIENCE**:

- Experience in supporting the successful delivery or projects and managing multiple priorities
- Experience in working respectfully and collaboratively with diverse groups
- Understanding of ethical behaviour and business practices, ensuring own behaviour is consistent with these standards and aligns with the Alfred Health beliefs and Victorian Public Sector Values
- Excellent interpersonal, written and oral communication skills and the ability to work in a consultative manner
- Excellent organisational skills with a commitment to customer focus, attention to detail and problem solving
- Understanding of and experience with the requirements of developing accessible resources
- Knowledge of broader health system issues and trends within the Victorian Health system would be beneficial
- Commitment to ongoing professional development and continuous improvement
- Self-direction and ability to work independently as well as contributing in a team environment
- Proficient in researching information using the internet and other resources
- Ability to maintain confidentially

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19. This is in accordance with the Vaccination of Health Care Workers (COVID-19) Directions - Health Services. All Alfred Health employees are required to be vaccinated against influenza. This is in accordance with the Mandatory Vaccination of Health Care Workers (Influenza Vaccine) Directions - Health Services Establishments for influenza.

Video