Service Coordinator

16 hours ago

Keysborough, Australia Nick Scali Furniture Full time

Nick Scali has been a household name for over 60 years. Nick Scali acquired Plush Sofas at the end of 2021, and now between the two brands we have over 110 showrooms throughout Australia and New Zealand.

As a market leader, we pride ourselves on being the experts in luxury furniture design.

We have an opportunity for a Service Coordinator to join our Keysborough Distribution Centre on a full-time permanent basis. The working hours of this role are 7:00 am - 4:00 pm, Monday-Friday.

**About the role**:

- Answering enquiries from customers and internal staff regarding delivery in a timely and efficient manner so customers receive their goods on time
- Provide knowledgeable, courteous and helpful customer service
- Ensure customer satisfaction in every transaction
- Coordinate and manage delivery jobs for drivers and provide administrative support within the process

**About you**:

- Previous experience as a Service and/or Despatch Coordinator, or within warehouse administration;
- Furniture experience is highly favourable
- Experience in customer service, within Call Centre environment preferred
- Good written and verbal communication skills
- Detail oriented with good organisation skills
- Comfortable with computers and efficient with data entry
- Effective working in a busy environment and meet deadlines

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