Customer Service Team Member

2 days ago

Braybrook, Australia Paul Sadler Swimland Braybrook Full time

JOIN THE TEAM

Paul Sadler Swimland Braybrook is looking for highly motivated, fun and energetic people to join the team. We are looking for enthusiastic and passionate Customer Service Representatives who LOVE to help customers and offer the ultimate customer experience.

No experience necessary, full training provided. Must be available weekday afternoons and weekends - shifts can vary.

ABOUT PAUL SADLER SWIMLAND

Paul Sadler Swimland are recognised leaders in Aquatic Education worldwide. Due to our fast growing success we are currently looking for enthusiastic, motivated and reliable people to join our Customer Service Team. We offer a fun, supportive environment where we teach over children to swim every week.

ABOUT THE ROLE

The position is a part time role of between 10 - 25 hours per week. There is absolutely room for growth in the role and for increased hours in the future and during peak periods. Availability during evenings and weekends is required and shifts can vary. This role is all about our customers. We offer a supportive environment with a family feel that you will experience within the team and with our customers.

ABOUT YOU...

You will play a pivotal role in providing our customers with excellent customer service, ensuring we WOW them and give them an unforgettable experience in a fast paced, fun environment. You will;
- Love working with people and thrive in engaging and communicating effectively with people of all ages, both in person and over the phone.
- Be comfortable working on and learning our customer management database (training will be provided).
- Be a proactive problem solver
- Maintain the highest level of customer service and satisfaction
- Have an outgoing and friendly personality
- Enjoy working with and interacting with children (Working With Children check mandatory requirement).

If you feel this describes you, we would love to hear from you.

**Job Type**: Part-time
Part-time hours: 10-25 per week

**Salary**: $24.00 - $31.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Flexible hours
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Braybrook, VIC 3019: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

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