Retail Store Manager

6 days ago

Springvale, Australia Keg King Full time

**Store manager job description**

We are looking for a store manager to oversee daily operations in our Springvale store and ensure it runs smoothly and effectively. As the store manager, you will be responsible for processing orders, providing outstanding customer service, keeping the shop neat and tidy at all times, replenishing and restocking as well as maximising our branding opportunities.

As the front face of Keg King, your brewing knowledge will only be surpassed by your passion for sales.

**Objectives of this role**
- Deliver exceptional customer service, ensuring high levels of customer satisfaction
- Maintain outstanding visual merchandising standards and a welcoming store atmosphere
- Create a clean and safe store environment that complies with health and safety regulations and company standards
- Address customer complaints and concerns in a professional and timely manner
- Set a strong, professional example

**Responsibilities**
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Sales Team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Stay up-to-date with new products/services
- Processing exchanges, returns, and refunds according to company policies.
- Maintaining a clean and organized retail environment.
- Assisting with stock management.
- Arranging merchandise on shelves and displays.
- Collaborate with other team members to keep the sales floor area clean and organized at all times

**Skills and qualifications**
- Must be sales focused
- Must want to help customers
- Strong communication and interpersonal skills
- Outstanding customer service skills
- Excellent problem-solving capabilities, with the ability to work well under pressure
- Superb organizational and time management skills
- An eye for creativity to help set up a professional and welcoming shop at all times

**Preferred qualifications**
- Experience working in a retail environment
- Entrepreneurial mindset
- Must have strong homebrewing experience
- Distilling experience preferred

**Job Types**: Full-time, Permanent

Pay: $50,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

Supplementary Pay:

- Bonus

Application Question(s):

- Do you have any beverage dispensing experience?

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 10/03/2025

  • Assistant Store Manager

    2 weeks ago

    Springvale, Australia Beacon Lighting Full time

    **Are you an experienced Manager with a love of interior decor and homewares sales? This could be the role for you!** - ** Permanent full-time retail management role available at our Springvale store**: - ** Great work-life balance with every second weekend off**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job...

  • Store Manager

    2 weeks ago

    Springvale, Australia Beacon Lighting Full time

    **Are you an experienced Store Manager with a love of interior decor and homewares sales? This could be the role for you!** - ** Permanent full time retail management role available at our Springvale store**: - ** Great work-life balance with every second weekend off**: - ** Company car, job security, performance based profit share incentives, generous...

  • Store Manager

    1 week ago

    Springvale, Australia The Sleeping Giant Full time

    Are you ready to take the lead and create a store that customers love to visit and a team that loves to work? At **James Lane | Sleeping Giant**, we’re not just about furniture and homewares - we’re about helping customers build homes they’ll love. We’re looking for a passionate and driven **Store Manager** to join our Springvale team and inspire...

  • Store Manager

    1 week ago

    Springvale, Australia The Sleeping Giant Full time

    Are you ready to take the lead and create a store that customers love to visit and a team that loves to work? At **James Lane | Sleeping Giant**, we’re not just about furniture and homewares - we’re about helping customers build homes they’ll love. We’re looking for a passionate and driven **Store Manager** to join our **Sleeping Giant Springvale**...

  • Store Manager

    3 days ago

    Springvale, Australia Pillow Talk Australia Full time

    **Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...

  • Assistant Store Manager

    1 week ago

    Springvale, Australia Beacon Lighting Full time

    **Permanent full-time retail management role available at our Springvale store**: - ** Job security, bonus incentives, generous team discounts and Birthday Leave!**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Questions? Please contact Kaity on 0437 089 485** **About Beacon** Trading for over 50 years, Beacon...

  • Assistant Store Manager

    1 week ago

    Springvale, Australia Beacon Lighting Full time

    **Permanent full-time retail management role available at our Springvale store**: - ** Great work-life balance with every second weekend off**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Job security, bonus incentives, generous team discounts and Birthday Leave!**: - ** Questions? Please contact Kaity on 0437 089...

  • Assistant Store Manager

    6 days ago

    Springvale, Australia Sushi Sushi Full time

    **Are you the next happy face of our Sushi Sushi store?** Sushi Sushi has room in our family for an **Assistant Store Manager** to become the 2IC of our team at a new store opening up in **Springvale!** This will be a **Full-Time role **and would suit those looking to carve out a retail/hospitality career with professional development opportunities...

  • Assistant Store Manager

    6 days ago

    Springvale, Australia Pillow Talk Australia Full time

    **Introduction**: Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit. By way of brief introduction, we are a...

  • Store Manager

    6 days ago

    Springvale, Australia Sushi Sushi Full time

    Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we’re looking for Store Managers to join the team. After opening our first store over 20 years ago, we have proceeded to expand our stores Nationally, as well as in Tasmania and New Zealand. We pride ourselves on being Australia’s largest and most loved sushi...