Assistant Manager

7 days ago

Upper Mount Gravatt, Australia MERCURE Full time

**Company Description**
Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Just 12 km from Brisbane CBD, Mercure Brisbane Garden City is in the heart of South Brisbane and on the doorstep of Westfield Garden City Shopping Centre.

The hotel has 120 guest rooms, a large restaurant and Cafe and small conference room.

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits.

We are seeking an energetic and enthusiastic **Assistant Manager** to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.

What will you be doing?
- Assist and oversee the day-to-day operations of the Front Office team and working closley with housekeeping, maintenance and Food & Beverage team
- Supervise and monitor team members with true leadership ability that motivates the entire team.
- Take initiative to ensure all interactions with our guests are positive and productive.
- Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Front Office Manager with a high level of customer service provided at all times.
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
- Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
- Process and assist with check-in and check-out of guests when needed.
- Respond to and coordinate emergency situations.
- Assist with preparation and service of all-day dining orders and cafe orders and assist in the restaurant when needed.

**Qualifications** Your experience and skills include**:

- Relevant experience in the hotel industry.
- Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera.
- Guest obsessed focus
- Ability to navigate through change and provide quick thinking solutions should problems arise
- Leadership qualities, with the ability to extend yourself to assisting your colleagues where needed, maintaining high levels of communication with other departments.
- Clear and confident communication skills - both written and verbal
- Hold a valid Responsible Service of Alcohol certificate, First Aid and Food Safety Supervisor training.
- Ability to work across a rotating roster including mornings, evenings and weekends

**Additional Information** What’s in it for you**
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed

  • Assistant Venue Manager

    2 weeks ago

    Upper Mount Gravatt, Australia Funlab Full time

    Be yourself. Love, Funlab. Welcome to Funlab - the world’s premier creator of competitive socialising experiences and the first B Corp-certified company in our industry. That means we’re serious about using fun for good - creating epic experiences while making a positive impact on our people, our communities, and the planet. With eight fun-inducing...

  • Assistant Store Manager

    2 weeks ago

    Upper Mount Gravatt, Australia STATESIDE SPORTS Full time

    **Assistant Store Manager**: - Mt Gravatt Established in 2017, Stateside Sports is the Home of U.S. Sports Lifestyle, with 20+ store locations nationwide and growing! We stock the best range of NBA, MLB, NFL & NHL and the finest selection of American premium streetwear. Inspired by the lifestyle, culture and contest of U.S. sports, Stateside Sports...

  • Witchery - Assistant Store Manager - Mt Gravatt

    1 week ago

    Upper Mount Gravatt, Australia Country Road Group Full time

    **The Role** Reporting to the Store Manager, this position will assist with leading a dynamic, fashion forward team that are inspired and empowered to deliver the achievement of sales and key performance indicators bringing our stylish eye and can-do attitude to life in store. **Key Responsibilities** - Assist with driving sales and profit ensuring the...

  • Assistant Manager

    2 weeks ago

    Upper Mount Gravatt, Australia Rexel Full time

    Skill and career development pathways, on the job training provided! - Join a globally recognised business and progress your career! - Quarterly bonuses, flexibility and wellbeing support **About us** Ideal Electrical Suppliers, a part of Rexel Australia is one of the leading Electrical Wholesale and Distribution companies in the world and we offer...

  • Assistant Store Manager

    2 weeks ago

    Upper Mount Gravatt, Australia SHEIKE & CO PTY LTD Full time

    As an Assistant Store Manager you will be a brand ambassador for SHEIKE everyday. _Join our team in Mt Gravatt today!_ - Empower, Elevate and Lead - Grow your career with coaching and development by our experienced leadership team - Be a part of a vibrant and supportive culture At SHEIKE, we celebrate everybody and every day, no matter the event. Join our...

  • Dental Assistant

    4 days ago

    Upper Mount Gravatt, Australia Ethos Orthodontics Full time

    Job description Are you searching for a new and exciting career? Fast-paced and ever-growing, Ethos Orthodontics has some exciting opportunities to join our team! Would you like to work with some of the best Orthodontists in Australia, in a fun and happy environment? Ethos Orthodontics might be the place for you! We are looking for Dental Assistants to...

  • Platypus Assistant Store Manager

    6 days ago

    Upper Mount Gravatt, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...

  • Assistant Store Manager Mount Gravatt House Casa Maison

    2 weeks ago

    Upper Mount Gravatt, Australia Global Retail Brands Full time

    Job Search | Login **Assistant Store Manager | Mount Gravatt | House Casa Maison**: **Location**: MT GRAVATT (407) **Posted on**: 21 August 2025 **The Company**: House Casa Maison & MyHouse are a part of Australia's largest privately owned and fastest-growing homewares and kitchenware retailer, Global Retail Brands. Our aim is to always deliver stylish and...

  • Dental Assistant

    6 days ago

    Upper Mount Gravatt, Australia Kids Dental and My Braces Full time

    Are you ready to embark on an exciting journey, stepping out of your comfort zone and diving into the dynamic world of dentistry? Join our passionate team at a thriving orthodontic and paediatric dental practice. We welcome individuals from diverse backgrounds who are eager to explore new career paths and make a meaningful impact in healthcare. **Key...

  • Platypus Assistant Store Manager

    7 days ago

    Upper Mount Gravatt, Australia Platypus Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...