Retail Sales Assistant

6 days ago

Alexandria, Australia Xpress International (MMA Factory) Full time

MMA Factory provides an amazing opportunity for Combat Sport Enthusiasts to work with a National Retailer specialising in Mixed Martial Arts equipment and apparel.

As a group we believe in big ideas and have the ability to implement them. Our retail store and online store strive to exemplify the latest in cutting edge products and trends. Our ambition is to provide MMA enthusiasts with an atmosphere of extensive product choice and access to inside product knowledge by people who participate in the sport.

Our group is made up of a very diverse and talented team of people who are passionate, innovative and experts in their fields. We are committed to providing the most effective business model from design, marketing, eCommerce, supply chain, visual merchandising, retail operations, store development and management.

We are always on the lookout for awesome people to join our team, so if you have some awesome skills that you think we'll want to hear about, let us know.

Must have Customer service and retail experience

**Responsibilities**
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Act as a partner between customers, sales associates and store leadership
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
- Pick packing

**Qualifications**
- Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Initiates completion of tasks or activities without necessary supervision
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability - to work weekends, and holidays.

**Job Types**: Part-time, Casual

Pay: $50,000.00 - $87,428.00 per year

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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