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Administration and Customer Service Assistant

2 weeks ago

Glen Waverley, Australia Aesthetics and Skin Institute Full time

We are seeking an enthusiastic and highly motivated Administration and Customer Service Assistant to join our team. Get ahead with professional development in a supportive team environment

**About the role**
- We have an exciting opportunity as our Administration and Customer Service Assistant
- This person would provide customer-orientated administrative support services to ensure the effective day to day operations with multifaced tasks.
- Staff discounts at group subsidiaries.

**Your main duties will include**:

- Provide workshop coordination support, including but not limited to answering and directing incoming phone calls and responding to enquiries.
- Coordinate administrative functions to support workshops, development of learning materials and provide outstanding customer service.
- Assist with social media management, website updates and course content creation.

**About you**
- Experience in providing high level clerical, co-ordination and administrative services.
- Excellent communication (both written & verbal) and interpersonal skills.
- Experience in upholding a high level of professionalism, maintaining confidentiality and delivering high quality customer service to internal and external stakeholders.
- Tertiary qualifications in a Business / Administration or related field is desirable.
- COVID-19 and Flu vaccination is a mandatory requirement unless assessed exempt.
- Self-driven with a keen sense to learn and grow.
- Familiar with Google Platform and Microsoft Office Applications
- Experience in “Docebo” learning platform, Canva and Wordpress would be an added advantage.

**Job Type**: Permanent

Pay: $24.50 - $27.00 per hour

Schedule:

- 8 hour shift

Work Location: In person