Aml/kyc Assistant Manager

The AML/KYC team is a sub-team of the Transfer Agency Oversight team which further sits within the Funds Administration function in Australia. The Transfer Agency Oversight team supports both managed and superannuation fund clients. The role includes, but not limited to: - Review the current policies and procedures relating to account opening and monitoring with the view to enhance operational efficiency; - Perform or review customer due diligence/ KYC on new clients/ business; - Represent TA AML/KYC in projects which may arise from time to time; - Complete periodic reviews of the offshore processing teams KYC processes. **KEY ACCOUNTABILITIES** - Act as a central contact point between internal parties mainly processing team in Malaysia and clients on AML/KYC related matters; - Perform or review customer due diligence on new investors which would involve requesting KYC information, reviewing and verifying the received documentation, conducting screening and communicating findings to the clients; - Review and assess AML-related escalations from processing team in Malaysia; - Provide AML-related and FATCA/CRS reporting to client and address follow-up queries; - Ensure proper record retention of relevant AML/KYC documentation for an audience that includes Management, Regulators, Internal Audit, Senior Managers and Internal Compliance. - Perform or review customer due diligence/ KYC on new investors; - Review and provide necessary actions on AML-related escalations received from processing team in Malaysia; - Liaise with the clients on KYC and AML reporting matters; - Act as a contact point between clients and processing team in Malaysia on matters relating to AML/KYC; - Involve in projects relating to AML/KYC which may arise from time to time - Assist to compile management reporting information to internal and external stakeholders - Assist with the lodgment of all regulatory reporting on behalf of clients. - Assist with the preparation of data for internal/external audits. **COMPLIANCE RESPONSIBILITIES** - Ensure the business unit maintains the ethical standards contained in the Code of Conduct; - Adhere to firm policies and procedures, regulatory and legislative requirements. **KEY COMPETENCIES / SKILLS** - At least 3 years of relevant experience in conducting customer due diligence/ KYC in a financial services or banking environment; - Has adequate understanding of the AML/ CTF Act in particular KYC requirements as well as FATCA/CRS requirement; - Experience with conducting AML/KYC is an advantage; - Compliance qualification is an advantage. - Exceptional customer service with client focus in all aspects of work; - Excellent interpersonal skills and ability to communicate effectively with staff and third parties; - High level of accuracy and attention to detail; - Excellent time management skills with the ability to work independently, meet deadlines and achieve objectives; - Proactive and able to use initiative; - Ability to work in a fast-paced work environment; - Ability to demonstrate a satisfactory level of verbal and written English. - Bachelor's degree or diploma in accounting, finance, computer science, Business Admin and/or professional qualification (ACCA, CPA, CA or equivalent), preferred, but not required. **KEY BUSINESS RELATIONSHIPS** - Offshore centres - Malaysia & EMEA - Broader Transfer Agency team - AML Compliance - External clients - **Job Family Group**: Operations - Transaction Services - **Job Family**: Fund Accounting - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting