Business Relationship Lead

Full-Time contract, Hybrid position
- Melbourne, Victoria location
- Looking to establish your career with a leading NDIS provider

Health Care Australia are currently looking for a
** Business Relationship Lead** to become a valued member of our
**NDIS team** in the
**Melbourne office.**

HCA is a registered provider and offers leading disability support services across the Nation through the National Disability Insurance Scheme (NDIS) government funding. From Nursing and Complex Care to day-to-day support, our goal is to provide the best quality support and care based on the participant’s lifestyle and needs.

Working for us will put you in a strategic position with your career, with opportunities for growth and development along with financial and non-financial benefits. Healthcare Australia will continue to grow at exponential levels over the next few years and offer significant career advancement opportunities for the successful applicant. There will be a laptop and travel will be reimbursed per KM travelled.

**The Benefits**:
We believe in making sure our team have a work life balance and are fully equipped for their role requirements. Therefore we offer a number of opportunities to maximise your experience at HCA.
- Hybrid role - 2 days’ working from home
- Travel reimbursed per kilometre
- Ongoing training and support within your role
- Access to a Virtual Wellness program
- 3 funded Employee Assistance Program sessions
- Happy Birthday to you The day off on your birthday each year
- Future career opportunities with an expanding national organisation

**About the role**:
To source and secure new business through the successful delivery of Business Development Initiatives and, to build HCA’s customer base and market share within the disability sector.

The position will work with the State Manager and Marketing Manager to develop and implement growth strategies and engagement approaches, that lead to the pursuit and conversion of quality leads and pathway to service delivery. This position will be responsible for leading the development and implementation of a State Business Development and Engagement Plan.

**Responsibilities**:

- Promote HCA and attract new referrers and customers
- Work with the Marketing Manager to plan and develop collateral and campaigns
- Build HCA customer base and market share with sustainable new business
- Leverage HCA potential to meet market demand
- Develop and cultivate HCA existing and prospective relationships that are based on trust, shared experience and customer outcomes
- Work collaboratively with the State Team to deliver an excellent customer experience and ensure consistent messaging that is engaging and leads to greater attraction

**About you**:

- Minimum 1-2 years’ experience in business development or similar role
- Determined to perform, exceed targets and execute commercial concepts
- Emotionally intelligent and an ability to emphasis with customers and respond to their ever-changing needs
- Excellent communication and customer service skills
- Ability to calmly perform in high pressure situations
- Flexible to travel for work purposes
- Current or willing to obtain National Police check
- Current or willing to obtain NDIS workers screening check
- 2 x Covid-19 Vaccinations

Are you looking to join a market leader and contribute towards delivering the highest level of NDIS services in Australia? If yes, then HCA is the right Employer for you. We are a people-centric business with our core values being the heart and soul of all that we do. If
**you want to be a part of a team that are passionate about NDIS support services** then