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Team Leader- Disability Support

2 weeks ago

Peakhurst, Australia Focus community health Care Full time

**Join Our Team**: Team Leader Position Open at Focus Community Health CareAbout Us:
Founded in 2018, Focus Community Health Care is a NDIS provider dedicated to enhancing the lives of people with disabilities. We believe in respect, collaboration, trust, integrity, and care, forming the cornerstone of our organisational values. We're on a mission to empower our participants by designing individual supports that advance their quality of life and maximise their independence.

**The Role**:
We are seeking a dynamic and experienced Team Leader to join our team. This full-time role is pivotal in ensuring the effective delivery of high-quality services to our participants. As a Team Leader, you will oversee a team of support workers, ensuring they provide exceptional care and support to our participants while fostering a positive and productive work environment.

**Key Responsibilities**:

- Lead, mentor, and support a team of support workers to deliver high-quality services.
- Coordinate and oversee daily operations, ensuring compliance with NDIS standards and organisational policies.
- Develop and implement individual support plans in collaboration with participants and their families.
- Monitor and evaluate the performance of team members, providing feedback and identifying training needs.
- Manage rostering and ensure adequate staffing levels to meet participant needs.
- Act as a point of contact for participant inquiries and concerns, ensuring timely and effective resolution.
- Maintain accurate records and documentation in line with organisational and NDIS requirements.
- Foster a positive team culture that promotes collaboration, respect, and continuous improvement.

**About You**:

- Strong understanding of the NDIS and disability services sector.
- Proven leadership skills with experience in managing and developing a team.
- Excellent organisational, communication, and interpersonal skills.
- Proficient in Microsoft Office Suite and adept at using technology for administrative tasks.
- Ability to handle high-pressure situations with empathy and professionalism.

**Qualifications and Experience**:

- Minimum 2 years of experience in a similar role within the community or disability services sector.
- Relevant tertiary qualifications in social work, disability services, or a related field.
- Valid Driver's License and demonstrated working knowledge of the SCHADS award.
- NDIS Worker Screening Check and completion of mandatory NDIS training modules.

**Why Join Us?**
- Contribute to a respected and values-driven NDIS provider.
- Be part of a supportive team environment that fosters personal and professional growth.
- Engage in meaningful work that directly impacts the lives of our participants.

Pay: $38.00 - $40.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Rotating roster
- Weekend availability

Supplementary Pay:

- Penalty rates

**Experience**:

- Team Lead: 3 years (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- NDIS Worker Screening Check (required)
- National Police Certificate (required)
- Driver Licence (required)
- Working with Children Check (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person