Dispatch Asssitant

Hazelmere location | Permanent Full Time role | On-site Parking
- Valuable experience working with a large diverse company
- Build your logistics career while building a future for more Australians

**About Us**
With a state-of-the-art manufacturing facility in Hazelmere and distribution centres across Australia and New Zealand, BGC Plasterboard and Fibre Cement produce premium quality value for money distinctive building products, including various plasterboard, cornice and jointing compounds for internal lining and a large range of external claddings for residential and commercial projects.

**T**
**he Opportunity**
We are looking for a charismatic individual for our newly created Dispatch Assistant role, to help our dynamic and fast paced logistics team GTEK Direct team. You’ll boost your customer service and organisational skills and gain distribution best practice experience while supporting the daily functions of the team.

Your typical day will include:

- Providing general administrative support including maintaining filing and records for purchase orders and packing lists
- Processing customer sales orders from internal and external clients for residential and commercial deliveries
- Answering customer and vendor enquiries promptly and accurately including liaising with internal stakeholders to provide updates to customers
- Matching supplier invoices and receipted purchase orders and reconciling discrepancies
- Assisting with stock return credit requests
- Preparing weekly open orders reports

**W**
**hat we’ll love a**
**bout you**
- Customer service or dispatch administration experience (bonus points if you have experience in logistics or manufacturing industry)
- Exposure to an ERP such as MFG Pro is highly regarded
- Passion and a proactive approach for customer service with strong desire to problem solve and resolve customer queries
- Excellent interpersonal skills with the ability to communicate at all levels
- Intermediate computer literacy, particularly in Microsoft Office
- Self-starting motivation and ability to work autonomously as well as contribute to a strong team environment
- Current driver’s licence

**What we offer**
Backed by over 60 years of experience in the building industry, BGC operations spans manufacturing through to construction. With integrated businesses across residential construction, commercial construction, and manufacturing, we work towards building the future for more Australians.

We pride ourselves on our healthy and safe workplace culture of diversity, inclusiveness and support. At BGC, we place a very high value on our team and want to reward you for your efforts. We are focused on our communities and are actively involved in various fundraisers and health & wellbeing initiatives. You will enjoy great staff benefits including;
- In-house BGC discounts
- Employee Assistance Program
- Vehicle discounts partnering with AHG
- Corporate discounts including health insurance, Crown Hotels, retail shopping