Field Service Tech

Location: Wetherill Park (Sydney), NSW, AU, 2164- Req ID: 6062**Field Service Technician, Sydney**

**About us**:
Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users. Our flexibility worldwide allows us to target fast growing market niches within the industrial, manufacturing, environmental, pulp and paper, service, power, mining and energy sectors.

**Purpose & Values**:
We are proud of our Purpose and Values, you can “Lean on us to help you make life better”. Our Values are an extension of us where we think and act like owners; we are committed to making our customers successful; we are bold in our aspirations while moving forward with humility and integrity; and we foster inspired teams.

We are driven by an entrepreneurial spirit and an ownership mindset, inspiring us to care deeply about our neighbours and shared planet. We pride ourselves on innovation and we aspire to be connected for life with our customers and embrace the responsibility that comes with that. We have the confidence to take on the hardest problems, yet we are rooted in a genuine sense of humility and we nurture and celebrate a culture that embraces diverse points of views, backgrounds and experiences.

If our Purpose and Values interest you and you want to be part of a global company, read on..

We are offering an excellent career opportunity for an enthusiastic, self-motivated and experienced Field Service Technician to join our **Sydney Service team**.

**The Role**:
Customer Service
- Provide after-hours call out assistance and call back availability when rostered on duty.
- Conduct overnight field trips to service breakdowns, maintenance and customer support
- Promote and sign up medium to long-term customers under the Air Cover preventative maintenance plans
- Provide Customer support (internal and external) for the assigned equipment
- Complete all documentation and administrative requirements.
- Pass sales leads onto sales staff.
- Achieve weekly and monthly productivity targets.
- Ensure company owned equipment & premises are kept in a clean, presentable and serviceable condition

Breakdown, Maintenance & Repair
- Install, repair and maintain the range of Compressors
- Contribute to the co-ordination, support and day to day running of the GD Service Business Team. In the event of a breakdown, test the equipment/system and carryout fault finding and repairs.
- Carry out technical preventative maintenance and general service work.
- Ensure that sites where servicing is performed are left clean and tidy

Health Safety & Environment
- Conduct the risk assessment and ensure the working environment is safe at all times and activities conducted are safe and don't harm self or other employees or customer employees
- Maintain Safety compliance with the relevant legislation and regulations
- Eliminate risks in the working environment by conducting housekeeping, and working with the Customer’s line manager to eliminate or at least mitigate the hazards before commencing work
- Promote and support the reporting of incidents such as near miss, accident or equipment damage using the reporting system
- Participate and conduct safety audits for assigned areas

Reporting
- Submit all the risk assessments and Job safety analysis within 48 hours of being completed
- Submit timesheets daily of hours worked, work conducted, location and the job number

Other responsibilities as assigned or required.