Wedding and Event Sales Co-ordinator

**BENEFITS**: - ** Work for a multi award winning boutique Hotel Group - including an AGFG Chef's Hat Award, Conde Nast International Traveler's Award**: - ** Free "U" Day - get a paid day off on your Birthday**: - ** Employee benefit program including discounts on Lancemore Group accommodation, food and wine**: - ** Stunning Hotel and location**: - ** Free onsite carparking and barista coffee** Lancemore Werribee Mansion Hotel is looking for a talented** Customer Service Superstar** to join the Wedding, Conference and Events Team. **ABOUT THE ROLE**: - Liaise with a variety of clients as well as maintaining existing relationships. - Demonstrate a high degree of attention to detail and understand what it takes to achieve the best results and provide an unforgettable experience for our clientele - Host event, corporate client and newly engaged couples on site tours of the property - Demonstrate success in delivering the perfect event to our corporate and wedding clients, overseeing the event to ensure everything runs smoothly - Provide timely and professional quotations - Conduct efficient event planning through to conclusion **ABOUT YOU**: - Excellent telephone technique and the ability to maintain friendly relations with both our internal and external customers - Exceptional customer service skills and a passion for creating an event that exceeds the expectations of the client - You will have a 'can do' attitude and understand what it takes to achieve the best results - Outstanding organisation skills with the ability to work with and manage multiple clients and their details simultaneously - A genuine passion for hospitality and customer service - Ability to work successfully within a close team environment and work unsupervised at times - Good time management and communication skills - Well-developed computer knowledge and strong administrative skills - You have a warm, personable yet professional disposition - Ability to think quickly on your feet - Last, but certainly not least, they should be a great person to work with who is reliable, energetic, and wants a career in Sales and Event Management. **ABOUT US**: **Lancemore Mansion Hotel at Werribee Park** Quite literally one of the grandest hotels in Australia, the Lancemore Mansion Hotel Werribee Park is a cosmopolitan haven of tranquility and charm. A premier and highly sought-after destination, just 30 minutes from Melbourne’s CBD. Our celebrated service and luxurious guest rooms pair effortlessly with the noble 19th Century estate and a stunning 10 acres of formal English gardens. Expect grand architectural details, 91 curated guest rooms, a library with an open fireplace, snooker room, spaces for private meetings and events, Joseph’s restaurant and bar, a signature L.M. Spa, indoor magnesium pool, sauna, and gym. **Lancemore Hotel Group** Founded in 1986, **The Lancemore Group** is a leading Australian boutique lifestyle brand and pioneer in boutique Hotels and residential conference facilities. - Our Hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines. - We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company. - You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results. If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established Boutique Hotel brand and supportive team, then... Click the** "APPLY NOW" **Button **Our Values** Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth **Follow us on LinkedIn