Workshop Controller

4 days ago

Brisbane, Australia Inchcape Full time

**We’re part of Inchcape**
By joining Keystar you are joining Inchcape. Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for some of the worlds most recognised brands; fulfilment, where we are the market leader in integrated, omni-channel automotive fulfilment solutions; retail, where we deliver an exceptional experience at every stage of the customer journey and financial services, where we deliver the right financial services solution to our distribution brand networks, retail businesses and customers.
Our diverse and rich history inspires us to adopt a longer-term perspective contributing to a more sustainable and responsible automotive industry while generating a positive impact for our customers and community.

**About the Role**:
An opportunity now exists for an experienced Workshop Controller to lead and direct our workshop team at Keystar. You'll be able to demonstrate previous skills in a fast paced workshop, a clear understanding of productivity and efficiency drivers and how to effectively allocate tasks to workshop teams to complete the work allocated each day.

**On a day to day basis you will be responsible for**:

- Directing work and jobs to technicians, monitoring workshop staff performance and productivity.
- Identifying and overseeing repair of technical issues, providing support to technicians to build knowledge base.
- Ensuring all work is completed within Manufacturer Repair Times Guide and Inchcape Automotive Retail standards
- Road testing vehicles to ensure quality and safety checks are completed.
- Completing quality and timely work as per Repair Order instructions, identifying additional work where required (EVHC) and liaising with Service Advisor's to provide feedback to customers.

**To be successful in this role you will**:

- Have a current Motor Mechanic Trade Certificate
- Ability to work in a busy service centre, and previous experience in leading a team.
- Have good eye for detail and clear understanding of workshop operations.
- Be able to work independently as well as in a team environment
- Excellent organisational skills
- You must have a valid, current drivers licence in this role.

**Why join us?**
- Enjoy more time doing that you love with **additional days off** including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

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