Front of House Staff

5 days ago

Phillip, Australia Kivotos Greek restaurant @ Hellenic Woden Full time

**✨ We’re Hiring Front of House Superstars ✨**

**Join the Award-Winning Kivotos Team**

Kivotos is Canberra’s **modern Greek restaurant**, known for its warm hospitality, premium wines, and unforgettable dining experiences. As we grow, we’re looking for **Front of House talent** / **Restaurant Manager** to join our team..

Knowledge in Greek Cuisine is not essential but valuable.

**For Restaurant Manager,** **You will be responsible for**:
**You will be responsible for**:

- Leading and motivating the FOH team by example
- Hiring, inducting, training, and developing service staff
- Creating and managing weekly rosters
- Coordinating event service to ensure smooth, efficient operations
- Building strong relationships with guests, suppliers, and stakeholders
- Working closely with the kitchen and management teams to ensure seamless service
- Maintaining a high standard of customer service at all times
- Upholding Workplace Health & Safety and Responsible Service of Alcohol (RSA) requirements
- Overseeing setup, pack-down, and cleanliness of FOH areas
- Handling customer feedback and resolving service issues professionally

**For Front of House staff,** **You will be responsible for**:

- **Greeting and Seating**: Welcoming customers, guiding them to tables, and providing menus.
- **Taking Orders**: Accurately recording food and drink orders, answering menu questions, and offering recommendations.
- **Serving Food and Drinks**: Delivering orders promptly, ensuring items are correct and presented well.
- **Customer Service**: Checking on customers, addressing requests or complaints, and ensuring a pleasant experience.
- **Handling Payments**: Processing cash, card, or mobile payments and providing receipts.
- **Maintaining Cleanliness**: Clearing tables, cleaning spills, and keeping the dining area tidy.
- **Team Coordination**: Communicating with kitchen staff and baristas to ensure smooth operations.
- **Upselling**: Suggesting specials, desserts, or additional items to enhance sales.

If you’ve got the personality, professionalism, and passion for hospitality — we’d love to meet you

**Job Types**: Full-time, Part-time, Casual

Pay: $24.95 - $37.35 per hour

Work Authorisation:

- Australia (preferred)

Work Location: In person

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