Retail Performance Leader

**About Us**
At EnergyAustralia our shared purpose is to **_lead and accelerate the clean energy transformation for all_**. We seek to do this by making energy simple for our customers, meeting their needs by combining their assets into our flexible energy portfolio.

**About the Team**
The** Retail Performance Team** play a crucial role in ensuring the achievement of our financial performance targets for the retail business. They are responsible for day-to-day analysis and execution of competitive offer delivery, ensuring that EnergyAustralia’s strategy is implemented in a competitive and profitable manner.

**About the Role**
Reporting to the Head of Product and Marketing, the **Retail Performance Leader** is accountable for executing our go-to-market strategy in a competitive and profitable manner, balancing short-term gross margin performance with long-term, sustainable customer growth. With a strong understanding of the competitive landscape and competitor activities, they manage in-market offers for all small market plans, ensuring quick responses to market dynamics while also planning forward calendars of activity (in collaboration with Marketing) to optimise market value. Other aspects of the role include:

- Own and drive a high-performance culture, fostering collaboration, accountability, and a strong sense of ownership
- Lead cross-functional performance forums, ensuring accountability across teams for plan delivery and ensuring transparent communication regarding shifting market trends and performance results
- Manage our retail revenue (gross margin) performance, ensuring action against strategic objectives in the context market activity and ensure accurate performance communication across the business
- Provide input into revenue and gross margin forecasts to support the business in managing performance effectively
- Effectively lead the team in alignment with the EA Ways of Working, driving delivery of business goals across the balanced scorecard

**About You**
To be successful in this role you will have extensive experience in a similar leadership role. With strong planning and prioritisation skills, you’ll have the ability to undertake multiple concurrent projects and effectively manage competing business demands. Other things we’re keen on include:

- Tertiary qualification in a relevant discipline or equivalent career experience
- Demonstrated ability to effectively lead a team, creating a strong team culture of collaboration
- Excellent stakeholder management and communication skills, with the ability to influence senior stakeholders
- Demonstrated experience in implementation of continuous improvement initiatives - considering process, people, and culture
- Adaptable and proactive, ready to tackle challenges in a dynamic business, with a continuous improvement mindset

**Why Us?**:

- We’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer;_
- Dynamic Team Culture
- Balance Life and Work through our Flexible Ways of Working
- Discounts on your energy bills for you, your friends and family
- Recharge and relax with two extra days of leave each year (we call them recharge days)
- Volunteer days off to help charities make a difference through volunteering
- We offer 20 weeks paid parental leave that’s completely gender-equal
- State-of-the-art Melbourne office, stunning views only 3-4-minute walk from Southern Cross station