Retail Sales Consultant

4 days ago

Victor Harbour, Australia RAA Full time

**Be the face of RAA, providing real-time solutions to our valued members**:

- **1x full-time permanent position & 1x part-time position (22.5 hours per week)**:

- **April commencement,**based in our Victor Harbor Shop**

**Your new opportunity**

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference every day? If so, we want you to join our team at the Victor Harbor RAA Shop You’ll provide immediate and effective solutions to our members, ensuring every interaction leaves a positive and lasting impression.

In addition, you will:

- Deliver outstanding customer service to members and customers.
- Become multi-skilled and able to provide information to new and existing members about all of RAA’s extensive products including Insurance and Road Service.
- Resolve inquiries promptly and efficiently.
- Utilise procedures and guidelines to make good business decisions for RAA and our members.
- Collaborate with a supportive and dynamic team.

**Hours**

Full-time: Monday-Friday, 9am-5pm, with occasional Saturdays (overtime pay).

Part-time: 3 flexible weekdays, plus 1-2 Saturday shifts per month (overtime pay).

**About you**

You will be a confident and passionate self-motivated individual who enjoys working in a high performing culture. We are also looking for:

- A genuine passion for helping others.
- Proficient with the use of computers.
- Ability to build rapport with members and teammates.
- Solid attention to detail and the ability to multi-task.
- Strong communication skills both verbally and in writing.
- Previous retail or customer service experience is essential.

**About us**

As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We’re also one of the state’s largest employers (and growing), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too - but all still proudly SA-based.

**How to apply**

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

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