Assessment Officer

About Us

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.

Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness.

About the Role

We are currently looking for motivated and passionate Assessment Officers to join the supportive and friendly teams at our Brindabilla located in Ashwood on a permanent part-time basis, averaging 48 hours a fortnight.

Key Duties

The assessment officer will be responsible for managing incoming referrals from other agencies, performing telephone and home-based assessments and re-assessments, creating care plans and making outgoing referrals to appropriate agencies for clients and their carers.

The assessment officer also has a role in networking with other service providers in the region and to promote Baptcare’s Social Support Programs within the community.

Not for profit organization

Access to salary packaging available

Supportive Team Environment with flexible work arrangements

Opportunities to grow your career

Key Selection Criteria

Demonstrated ability to complete holistic assessments and reassessments of carer/care recipient needs

Demonstrated ability to develop, implement and evaluate holistic care plans of carer/ care recipient

Highly developed customer service and communication skills.

Demonstrated ability to work both as a member of a team and independently

High level of organizational, planning and reporting skills including negotiation and problem solving skills, decision making, computer skills, literacy and numeracy

Current Australian Drivers Licence

Covid vaccinations plus any booster/s and willingness to have annual flu vaccine

For You

Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.

A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.

Opportunity to work in your local community within a friendly and supportive team.

Flexible hours.

Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

Only short-listed applicants will be contacted.

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

Must have had or be willing to get a Flu vaccination and COVID vaccination

Baptcare is committed to building a respectful and inclusive workplace, appointing the best person for the role, and supporting diversity. We welcome applicants who may require adjustments.

Baptcare is dedicated to the safety, empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children and young people to feel safe and respected.