IT Service Desk Technician

4 days ago

Southport, Australia Frizelle Sunshine Automotive Full time

**We celebrate our team with quarterly and annual awards for high achievers**:

- ** Great working environment in a highly successful national team**:

- ** Plenty of growth and opportunity for the right person**

***

**Frizelle Sunshine Automotive** is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout South East Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 2000 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

We are currently progressing through a substantial evolution in both IT infrastructure and business growth. We are currently seeking a motivated **IT Service Desk Technician** to join our **National IT Team** This role will be based in Southport - QLD.

**The role will involve the following**:

- Perform the primary role of IT phone support by ensuring all inbound calls are answered and logged in a timely manner
- Resolve known errors and defined issues or distribute to relevant technician / administrator for resolution, where required
- Preparation and setup of equipment (PC / Laptops) as well as establishment on site
- Communicate with relevant stakeholders on progress of requests
- Maintain an IT asset register with changes to stock
- Maintain records of staff details as a change request is submitted, ensuring all relevant systems have been updated
- Provide onsite support, if required
- Ensure resolution SLA’s are maintained
- Assist IT team where required

**About you**:

- Foundation IT qualifications from tertiary institution preferred but not essential
- Intermediate certification in Microsoft suites
- 1-2 years working in a customer service environment
- High degree of accuracy and data management skills
- Exemplary telephony and written communication skills
- The ability to work effectively in a team environment

**The benefits of working for us**:

- Commitment to development and mentoring from your team
- Free Titans tickets for home games
- Discounted Bupa Private Health Insurance
- Employee Assistance Program (EAP)
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships

All Frizelle Sunshine employees must; be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.

  • Help Desk Supervisor

    2 weeks ago

    Southport, Australia BGIS Full time

    **Customer Service Supervisor - Southport, QLD** Location: Southport, QLD Company: BGIS Employment Type: Full-Time, Permanent **About BGIS** BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety,...

  • Regional Service Desk Manager

    6 days ago

    Southport, Queensland, Australia EVOLT IOH Pty Ltd Full time $90,000 - $120,000 per year

    Are you a hands-on IT leader with a passion for customer service and team collaboration? We're looking for a Regional Service Desk Manager to oversee our IT support operations from our Head Office is Southport. This is a unique opportunity to work with both offshore and onshore teams, manage bespoke technology environments, and make a real impact in a...

  • Vehicle Technician

    6 days ago

    Southport, Australia Premier Autotune Full time

    **Premier Autotune **is looking for an experienced **Vehicle Technician** to join our dynamic repair workshop! **Benefits** - Competitive remuneration (**experience-based**) - Company vehicle provided if required - Staff uniform supplied - Automotive training with latest technology & parts - Paid birthday day off & exclusive industry events (**incl. gala...

  • Lift Installers

    20 hours ago

    Southport, Australia Direct Lifts Australia Full time

    Company Direct Lifts specialises in supply and install of modern, eye-catching lifts and elevators throughout the east coast of Australia. Working closely with architects, builders and property owners we collaborate and design lifts to suit our clients requirements and decor. **Multiple Roles** With a lot of projects on the go and many more to come, we...

  • Diagnostic Technician Audi

    4 days ago

    Southport, Australia Frizelle Sunshine Automotive Full time

    **Enjoy exclusive staff discounts on lifestyle and automotive products**: - ** State of the art workshop fully equipped with the latest diagnostic equipment**: - ** Multiple Full Time positions available with attractive bonus system** We are now seeking fully qualified **Technicians/Mechanics/ Diagnostic Technicians/ Master Technicians** to join our...

  • Vehicle Technician

    20 hours ago

    Southport, Australia Premier Autotune Full time

    **Premier Autotune **is looking for an experienced **Technician** to join our dynamic repair workshop! **Benefits** - No weekend work - Friendly working environment - Staff uniform supplied - Automotive training with latest technology & parts - Paid birthday day off & exclusive industry events (**incl. gala dinners, regional golf days, BBQs &...

  • Front Desk Reception Staff

    6 days ago

    Southport, Queensland, Australia Gold Coast Indoor Shooting Centre Full time $40,000 - $60,000 per year

    We're looking for a confident and friendly Receptionist to be the first point of contact at our front desk. This role is ideal for someone who is personable, organized, and comfortable working in a firearm-focused environment. As the face of our business, you'll play a pivotal role in ensuring every customer has a smooth, safe, and enjoyable visit. Strong...

  • High Voltage Electrical Technician

    4 days ago

    Southport, Australia BGIS Full time

    **High Voltage Electrical Technician - Southport, QLD** **Location**:Southport, QLD **Company**:BGIS - Healthcare Aligned Client **Employment Type**:Full-Time | On-Site | 40 hours per week | 1 RDO per month **Salary**:$40-$45 per hour **Other Information**:Weekly Pay | Uniform, PPE, iPad, and phone provided **About BGIS** BGIS is a global leader in...

  • IT Support Technician

    2 weeks ago

    Southport, Australia Orchal Ltd Full time

    Job Description Level 1 Field Engineer Purpose of the role: Level 1 Field Engineer to support the client environment and help customers find solutions to their technical issues as well as monitoring network, PCs, and peripherals. **Key responsibilities**: - Provide onsite and desk side support services to end users. - Troubleshoot PC related problems at...

  • Diagnostic Master Technician

    1 week ago

    Southport, Australia Mazda Full time

    **Only 10 minutes from the beach!**: - ** State of the art workshop fully equipped with the latest diagnostic equipment**: - ** Multiple Full Time positions available with attractive bonus system** S**outhport Mazda** is proud to have been supporting the Southport and Gold Coast community since 1985. Join Southport Mazda and become an important member of...