Contract Manager

**We are a South Australian organisation located in Marleston and are looking for a reliable Contract Manager. The Contract Manager is responsible for ensuring our organisation’s contractual obligations are being fulfilled and maintained through prudent contract management.**

Exact Cleaning and Maintenance Services is a commercial cleaning company specialising in shopping centres and malls, medical centres, private and public schools, office complexes and state and federal government facilities, industrial offices and warehouses. We provide customer service excellence in cleaning and maintenance services that meet and exceed our customers' expectations. We offer solutions for all types of client needs and maintain the highest standards in workplace equality and ethics.

We are currently seeking to appoint a Contract Manager to join our professional and friendly team on a full-time basis and manage a portfolio of sites

The Contract Manager will manage a portfolio of sites ensuring high-quality cleaning and maintenance services are provided effectively and efficiently to all clients at all times, working collectively with the Operations Manager, site supervisors, and cleaning staff.

**Duties and Responsibilities**:

- Customer service
- Client management
- New business / sales
- Staff management
- Stock and equipment
- Administration
- Continuous improvement

**Competencies and Skills required**
- Sound understanding of Microsoft Office Suite (Outlook, Word, Excel)
- Understanding of business operations and site scope of works
- High level organisational and time management skills with continuous attention to detail
- Excellent communication and customer service skills
- Uses initiative with solution/results focus at an operational level
- High level of integrity and maintains confidentiality at all times
- Problem-solving and resolution skills
- Willingness to learn and explore new areas
- Open to change and implementation of continuous improvement processes and procedures
- Adaptable and flexible team player, with the ability to provide leadership, willing to assist staff, and ability to also work autonomously
- Able to work and attend training out of hours if necessary and able to relieve cleaning staff when required
- Reliable and honest, personable manner with cultural awareness and sensitivity
- Pride in personal presentation
- A drive for excellence and success.

If you are passionate about working with a committed team, we would love to hear from you

**Salary**: $60,000.00 - $80,000.00 per year