Team Leader Field Service

2 weeks ago

Bowen Hills, Australia Siemens Healthineers Full time

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Take the next step in your career and lead an experienced field service team dedicated to delivering excellence in medical imaging. As Team Leader, you’ll play a key role in enhancing customer satisfaction, driving service quality, and supporting the professional growth of your team.

**What you’ll do**:

- Partner with Sales, Marketing, and Operations to meet customer commitments.
- Take ownership of service escalations and ensure timely resolution.
- Present and discuss system uptime reports with customers.
- Drive continuous improvement and contribute to business growth.

**What you bring**:

- Experience in a service-focused environment with strong customer orientation.
- Proven leadership of technical teams will prioritised
- Ability to coach, mentor, and engage people at all experience levels.
- Resilience under pressure and confidence to handle challenging conversations.
- Strong communication skills with both internal and external stakeholders.
- Flexibility to travel as required, with full Australian working rights.

**Who we are**:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

**How we work**:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

**To all recruitment agencies**:

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