Clerical Team Leader

1 week ago

Heidelberg, Australia Austin Health Full time

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity currently exists for an enthusiastic and highly experienced **Administration officer **to join our **Radiology Department.** This department provides a wide range of diagnostic imaging examinations to patients who attend Austin Health.

This position is based across two Austin Health sites, the Heidelberg Repatriation Hospital and the Austin Hospital. A variety of shifts are worked on a rotational basis.

To be successful in this role you must be able to demonstrate excellent general administrative skills and have relevant experience gained by working previously in a hospital or busy medical practice. You will be proficient with a variety of skills in medical reception, which require attention to detail, a professional and pleasant telephone manner and excellent keyboard skills. You must be able to demonstrate a caring attitude towards people from culturally diverse backgrounds and also to our veteran community. Your knowledge of medical billing processes and Medicare will also be highly regarded.

Work with us Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

Selection Criteria Essential: Previous leadership experience in a similar role
Essential: Ability to work autonomously as both a leader and member of a dynamic team in a multi-disciplinary environment
Essential: Patient and customer focused approach to care delivery
Essential: Ability to give and receive feedback in a constructive framework
Essential: Ability to problem solve in a variety of situations
Essential: Demonstrated group work skills
Essential: Demonstrated computer literacy including MS Office
Essential: Roster management experience
Essential: Sensitivity to the needs of patients of patients from culturally and linguistically diverse backgrounds
Essential: Knowledge of hospital systems
Essential: Experienced understanding of all aspects of patient accounts
Essential: Administration qualification
Essential: In depth knowledge of radiology procedures and processes
Essential: Comprehensive understanding of radiology medical imaging workflow
Essential: Knowledge of, or experience working with PACS systems

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