National Manager Clinical Risk

**General information**:

- Position number
- 50520145
- Posted date
- 06-Dec-2024
- Closed date
- 21-Dec-2024
- Business unit
- Residential Aged Care
- Division
- Strategy, Quality & Improvement
- Office location
- Sandgate

**Description and requirements**:
Join our passionate country-wide team of caring professionals dedicated to making a meaningful impact on the lives of older Australians. We’re one of the biggest providers, leading the way, showing personalised and respectful care for over 9,000 residents and clients across homes and residential aged care facilities, retirement living, day therapy and day respite centres.

We know it’s the little things that make a real difference, and believe in the power of hearts and minds to create real, lasting change. It’s work you can feel good about.

The opportunity

The National Manager, Clinical Risk is responsible for developing, implementing and facilitating best practice systems and processes for clinical risk management and open disclosure across Regis, including ensuring that external reportable incident requirements are being met such as for the Aged Care Quality and Safety Commission (ACQSC), National Disability Insurance Scheme (NDIS) and Coroner.

This includes: policies and processes, undertaking clinical risk assessments, clinical incident triaging and review, conducting and coordinating clinical incident investigations, facilitating recommendations for improvement processes, undertaking staff training, analysing clinical risk data and facilitating and supporting governance and monitoring processes.

The important role you’ll play
- Facilitate, lead and drive best practice stands in clinical risk management
- Facilitate, lead and drive best practice stands in open disclosure
- Assist Regis in meeting external legislative and regulatory requirements
- Support clinical governance and quality management reporting
- Facilitate education and training program in clinical incident management and open disclosure
- Develop and lead a high performing, highly effective team
- Deliver excellent customer service, contribute to team culture and positive working relationships
- Contribute to a safe, compliant living and working environment

What you'll bring to the role
- Clinical qualification in a health-related discipline
- Relevant experience within an Aged Care or Health Care environment
- Highly developed understanding of clinical risk management, clinical incident investigation and open disclosure principles and processes
- Proven ability to collect and analyse data, report on findings and develop recommendations for improvement
- Understanding of the legislative, regulatory and medico-legal related requirements applicable to clinical risk management
- Proven success in project management with the ability to
- Develop, implement and evaluate strategies for achieving goals
- Lead change in a complex environment
- Manage competing priorities and respond to emerging needs
- Build the capacity of others to embrace the principles of effective clinical management
- Ability to provide staff education and training programs that promote organisational capability for clinical risk management and open disclosure
- Ability to be self-directed and maintain progress in multiple activities at the same time, having strong organisational and time management skills
- Strong analytical skills with ability to distil information and effectively communicate in writing and verbal to stakeholders to influence change
- Commitment to privacy and confidentiality at all times

To work in residential aged care, you will need to provide satisfactory background checks, supply an NDIS worker screening clearance, current year flu vaccination, and certification proof.

What our nurses love about working here

At Regis, you’ll have the resources to do your best clinical work, the opportunities to move up in your career faster than expected, and the encouragement to make more of a difference - in our residents’ lives, and by helping us build the aged care system Australia deserves.

You'll be valued as a clinical leader amongst peers who place kindness and respect above all else. Your wellbeing is a priority so we’ll work with you to achieve balance in your life. Additionally, care goes both ways and we take the physical and psychological safety of our employees seriously, evidenced through our award winning Circle of Care initiative in the Safer and Supported Workforce Awards, 2024. And importantly, you’ll love feeling part of something, supported by managers and peers who genuinely love what they do.

Benefits that support and reward you
- Option to choose between full and part time work to fit with your needs
- Competitive hourly pay, overtime, weekend penalties, and the ability to purchase extra annual leave
- Grow professionally with development programs, including support for completing Post Graduate Degree qualifications through our Study Assistance Program
- Whether you’re looking t