Newstead Hotel

**Job no**: 502678
**Work type**: Casual
**Location**: Launceston City
**Function**: Food & Beverage/Bars, Gaming - Machine

**About the Newstead Hotel**:
Located 5 minutes from the heart of Launceston and built in the 1850s’s The Newstead Hotel has become an iconic venue in the city. With a sensational Bistro and adjoining kids play room the hotel is equipped with 2 bars and over 30 Electronic gaming machines, keno, and function rooms.

**What you can expect in a day in this role**:
In this role, you will be responsible for attending to inquiries from our gaming patrons, preparing and dispensing beverages, and providing exceptional customer service.

Some of your day-to-day duties will include:

- Managing and maintaining gaming functions and operations
- Managing TAB functions
- Day-to-day operations of gaming rooms
- Assisting patrons with both food and beverage orders, inquiries and complaints
- Uphold cleanliness and hygiene standards

**What you will bring to the role**:
Along with excellent customer service and the ability to take initiative you will have:

- Demonstrated cash handling proficiency
- Knowledge of all gaming machine regulations, compliance, operations, and procedures
- An understanding of food & beverage products and services
- A professional & mature “can do” attitude with the ability to work autonomously
- Current Responsible Service of Gaming Certificate (RSG)
- Current Responsible Service of Alcohol Certificate (RSA)
- Keno Writer & Gaming Machine Attendant or Senior Keno Writer and Gaming Machine Supervisor Certificates
- TAB experience would be an advantage_

Please note to be successful in this role you need to be able to work a variety of night and weekend shifts, which may include public holidays.

**What you can expect from us**:
Joining our team comes with fantastic perks, including exciting career opportunities and discounts across all Federal Group properties and staff uniforms. Most importantly, you'll be part of a great place to work, where your growth and satisfaction are our top priorities.

**Interested? Take the next steps to apply**:
**Advertised**: 06 Jan 2025 12:00 AM Tasmania Daylight Time
**Applications close**: