Housekeeping Supervisor

1 week ago

Fortitude Valley, Australia Infinity Hospitality Full time

Are you an experienced housekeeping professional with a passion for maintaining high standards? Join our team at **The Constance Fortitude Valley** as a **Housekeeping Supervisor** and lead a dedicated team in delivering exceptional cleanliness and guest satisfaction

Requirements for this role:

- 1 year of relevant work experience required for this role
- Expected salary: $26 - $60 per hour
- Part time hours
- Work visa will be provided for this role

**Key Responsibilities**:

- Open morning housekeeping shifts by allocating rooms to Room Attendants using housekeeping management systems.
- Assign trace priorities based on guest needs (e.g., early arrivals, extra bed, baby cots)
- Conduct daily briefings to inform staff of: Guest complaints, Special cleaning tasks (e.g., deep cleaning, high dusting, drainage, disinfecting), Updates on linen and amenities stock
- Supervise and inspect cleaned rooms to ensure brand standards are met
- Identify and correct missed tasks or quality issues
- Monitor staff productivity, manage stayover and checkout room activity logs
- Complete daily shift closing duties, including Updating room inspection statuses, Reporting to Duty Manager, Preparing occupancy forecasts
- Manage and secure master keys; ensure end-of-shift key handling and locker deposits
- Train and support new team members in procedures and standards
- Work closely with Front Office to respond promptly to guest requests

**About You**:

- Proven experience in a housekeeping supervisory or self-checker role
- Strong leadership, time management, and attention to detail
- Familiarity with hotel property systems (Opera PMS or similar)
- Excellent communication and problem-solving skills
- Flexible with working hours, including weekends and public holidays
- Right to work in Australia

**Job Type**: Part-time

Pay: $26.00 - $60.00 per hour

Work Authorisation:

- Australia (required)

Work Location: In person

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