Knowledgebase Author

**Reference #**: - JF/RF0365**Title**: - Knowledgebase Author - ServiceNow ITSM- FED GOVT**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6 + 6 Months**Description**: - **Federal Government Department**: - **Initial 6 month contract + extensions**: - **Lucrative contract rates** An established...

Infinite Consulting requires an experienced Knowledgebase Author to support the development and implementation of knowledge management tools and processes through identifying, creating, representing and distributing information on problems, incidents and requests within the Agency's Service Operations Section of the Digital Technology Branch, including...

Government Opportunity - Contract - Canberra **Knowledgebase Author/Content Writer** Join Our Clients Team as a Knowledgebase Author in the Digital Technology Branch in Canberrra. **Responsibilities**: **As a Knowledgebase Author, your primary responsibilities will include, but are not limited to**: - Developing, implementing, and maintaining the...

Mandatory: - Knowledge and experience in documenting service desk support artefacts and tools for clients, and maintaining a knowledgebase. - Knowledge and experience in successfully setting priorities and delivering quality results on time. - Proven ability to communicate effectively whilst responding to stakeholder needs and expectations across a...

**Extension term**: 6 Months - **Number of extensions**: 1 (6 Months) - **Location of work **:Canberra - ACT - **Security clearance **:Australian Citizen - Able to obtain Baseline **Mandatory Requirements**: - Knowledge and experience in documenting service desk support artifacts and tools for clients, and maintaining a knowledge base. - Knowledge and...