Security Officer

4 days ago

Melbourne, Australia ASRM Full time

The ASRM group is looking to welcome experienced and non-experienced licenced Crowd Controllers and Security officers to join our expanding team on a full time, part time basis.

Reporting to the Operations team and Supervisors at each site, you will be required to provide a high level of service to our clients by being efficient and demonstrating a quick response to incidents as they occur.

The roles you will perform will be to offer a professional level of security and customer service to our retail stores around Melbourne

We have contracts in 5 major shopping centres including, Fountain Gate SC, Doncaster SC, Highpoint SC, Chadstone SC and Southland shopping centre.

The stores require security officers every day and **daytime only.** Hours vary but can start from 0830hrs and finish at either 1730hrs or 2130hrs depending on the days.

To be successful in this role you will need to bring a top level of professionalism and customer service to your role. You will be representing a great company and working at one of the world's most known brand named stores.

**Your responsibilities will include -**
- Ensure visitors comply with the conditions of entry and venue / site rules
- Respond to incidents while always using conflict resolution and de-escalation tools
- Provide a high-quality visual security presence
- Demonstrate knowledge and competence in the implementation of emergency procedures
- Be willing to undertake additional site training.

**What you would need to bring to the role -**
**- **Hold a current Victorian Private Security individual license with the activities of Crowd Controller and Security Guard
- Demonstrate strong communication and interpersonal skills with a customer service approach
- Ability to act, think quickly and maintain professionalism in high pressure situations
- Good personal presentation and hygiene
- Ability to work autonomously or as part of a team

**Our recruitment process**

Phone conversation (5 to 10 minutes) suitability test

Face to face interview (30 minutes)

Selection and formal offer

Induction

If you feel you have the essential knowledge, skills, and experience to achieve success in this role, and you want to work for an organization where your achievement is recognized, then we want to hear from you.

**Job Type**: Part-time
Part-time hours: 4-48 per week

**Salary**: $23.89 - $47.78 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Public holidays
- Weekend availability

Licence/Certification:

- Victorian Security licence (required)
- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

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